Clearwater Toyota

Excellent Experience in Purchasing New Car Clearwater Toyota was the first place I went to look for a car. I went to other dealerships looking at a lot of different vehicles but came back to Cl Clearwater Toyota was the first place I went to look for a car. I went to other dealerships looking at a lot of different vehicles but came back to Clearwater Toyota because of Will Wilson. Will answered all my questions and concerns the first time I met him. I asked him to give me an estimated breakdown of costs for buying a Toyota Camry which he did. After he knew I was not going to commit that day (even though he tried to get me to buy) he still showed my nephew and I around the service area etc. He called me later to see if I was still interested. I cannot tell you how much I was not looking forward to dealing with the sales process of getting a car. Will and Rocco made getting this car a smooth and painless process. Rocco informed me of all my options on the finance side of this transaction and gave me good advice when I had questions. I have been asked where I got my new car and do not hesitate to tell them Clearwater Toyota and the great experience I had with Will and Rocco. Love my new Camry. More

Buyer Beware! My husband and I had a horrible experience negotiating and losing a deal to purchase a 2011 Highlander. The sale person had incorrect facts about the car, including the price and the Toyota C negotiating and losing a deal to purchase a 2011 Highlander. The sale person had incorrect facts about the car, including the price and the Toyota Certification. When a deal was finally reached, we drove to the dealership, and they made us wait for 45 minutes. We continually asked what the delay was. Finally we realized they were signing a contract with another couple for the same car. They used us as bait to get another offer on the car. They are highly unprofessional and wasted our time. The sales staff had a very nonchalant attitude towards the situation and offered no apology for the situation. I wouldn’t trust this dealership with any car purchase. More

I had a great experience from the beginning to the end of the sale through the Internet Sales Department. The facility was very clean and everyone was friendly with open hands. I would strongly recommend t the sale through the Internet Sales Department. The facility was very clean and everyone was friendly with open hands. I would strongly recommend this dealership to do business with. That's All More

I went in to look at the 2013 4Runner. I have been lusting after the new Trail Edition and they had one in stock with all the options I wanted and the exact color I wanted. Jeff was the salesman that lusting after the new Trail Edition and they had one in stock with all the options I wanted and the exact color I wanted. Jeff was the salesman that I worked with and really a no nonsense kind of guy, extremely helpful, explained all the features of the car to me, and answered all my questions. He let me test drive the car for as long as I needed to feel comfortable and was more than willing to test drive all of the different models until I was sure I had found what I wanted. He introduced me to the sales manager Alfonso who was extremely professionally and very helpful. He gave me his best deal right out of the gate and it was better than any of the other dealers I had talked to. They were never pushy and always friendly. If I lived in the area this would be my dealer for all my service and all future purchases. Well done guys and thanks! More

I went for service at Clearwater Toyota two times which is two times too many. I had them perform my first 10,000 mile oil change on my 2012 Tundra which took nearly three hours to perform. Whenever someon is two times too many. I had them perform my first 10,000 mile oil change on my 2012 Tundra which took nearly three hours to perform. Whenever someone takes this much time to perform a simple task it signals me that the technician is struggling to complete his task. Problems with a simple oil change? Three hours? People have lives and don't want to be tied up at a dealership for hours on end, especially for something so simple. My second visit or should I say regret was to bring my truck in at 14,800 miles to find and repair a rattle located just below the glove box. I told the service representative where this rattle was located instructing her to tell the technician to simply drive over one of their speed bumps and they will hear the rattle to find it's exact location. After having my truck there for over two hours I questioned the service representative as to why this was taking so long. I was floored when I was told that rattles were difficult to trace and the technician had to take a portion of the dash out three times to finally fix it so it stopped the rattle. By the time I signed my paperwork it was over 2-1/2 hours so when I drove over my first speed bump on my way out I heard the same rattle, less noticeable but definitely still present. The service holds the same value as I paid which is zero, except I've wasted a total of over 5-1/2 hours of my time for work that should have taken a fraction of this time. Yet I can assume only the oil change was correctly performed. As you may be able to read, I am not a happy camper. More

After i called to see if a certain car was still on the lot that was advertised on the internet, I was told it was and scheduled a test drive for 30 minutes later. When I arrived I was told it was sold 2 d lot that was advertised on the internet, I was told it was and scheduled a test drive for 30 minutes later. When I arrived I was told it was sold 2 days before. Classic Bait and Switch. Unethical and would not recommend to my worst enemy. More

I purchased a new automobile on a Sunday and was assured that the floor mats would be delivered to me the next day in view of the fact that their parts and Service department was not open. I tried for a wee that the floor mats would be delivered to me the next day in view of the fact that their parts and Service department was not open. I tried for a week to get them and was consistenly lied to. I had to contact corporate management and the BBB to get any satisfaction. Do not trust what the new car sales department states. They will lie to their advantage. More

Have purchased two vehicles from roberto,who went way out of his way to make sure we were happy.daughter and her friend also purchased vehicles from roberto,very happy with service out of his way to make sure we were happy.daughter and her friend also purchased vehicles from roberto,very happy with service More

My wife and I went into this dealership with the sole purpose of buying a rav 4 SUV. What the salesman tried to do is sell us a Camry instead! My wife and I did not want a Camry we wanted a RAV! I unders purpose of buying a rav 4 SUV. What the salesman tried to do is sell us a Camry instead! My wife and I did not want a Camry we wanted a RAV! I understand that Toyota is trying to sell their Camry because it's the best toyota car on the market but, should a salesman try to talk you out of the vehicle that you want? Well, we are happy to announce that after the visit to this dealership, we went to Honda and are now proud owners of a honda CR-V. We love it and it is much nicer than the RAV! I am now glad that toyota tried to push the Camry because we wouldn't have purchased the CR-V if it wasn't for that fact. More