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Clearwater Toyota
Clearwater, FL
963 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 963 reviews
August 16, 2014
Service and attention to customer report Every time I go to Clearwater Toyota, I am very pleased with the service and attention I am given. You are the best! Fred Butler Every time I go to Clearwater Toyota, I am very pleased with the service and attention I am given. You are the best! Fred Butler More
by Fauter
Employees Worked With
Michael Neff
August 16, 2014
Clearwater Toyota is the only dealership I will do business with. I have previously had dealings with one closer to my home and it was not pleasant or professional Cle is the only dealership I will do business with. I have previously had dealings with one closer to my home and it was not pleasant or professional Clearwater Toyota is the best and I have and will continue to recommend them to friends and family More
by claritynow
Employees Worked With
Mr Vermilyea
August 15, 2014
To the sales department Thank you so much Joe "the boxer" Hughes for making our buying experience a joyful and successful one. Your caring attitude and attention to all of th Thank you so much Joe "the boxer" Hughes for making our buying experience a joyful and successful one. Your caring attitude and attention to all of the details that are important to us made all the difference. More
by Billberger96
Employees Worked With
Rosco toscono, joe Hughes
August 15, 2014
good service One hour oil change, tire roto, and wash and dry. Not a bad deal. Also got to watch a pretty new movie while i was waiting. One hour oil change, tire roto, and wash and dry. Not a bad deal. Also got to watch a pretty new movie while i was waiting. More
by nyc2fla
Employees Worked With
blue team
August 15, 2014
Exceptional Service I brought my Corolla in for routine service. Nothing bad to say. Everybody I dealt with was extremely courteous and professional, especially Michael I brought my Corolla in for routine service. Nothing bad to say. Everybody I dealt with was extremely courteous and professional, especially Michael P. The wait time was reasonable and goes by quickly when you have a movie to watch while sitting in a comfy chair. More
by jsercu
Employees Worked With
Michael Prather
July 25, 2014
Best price. Best price around for my Tundra. Fast and efficient. In and out in less than 1 hour and on my way back to Daytona Beach in my new truck. Thx. Best price around for my Tundra. Fast and efficient. In and out in less than 1 hour and on my way back to Daytona Beach in my new truck. Thx. More
by andrewdhands
Employees Worked With
Steve Kane
April 10, 2014
Excellent Experience in Purchasing New Car Clearwater Toyota was the first place I went to look for a car. I went to other dealerships looking at a lot of different vehicles but came back to Cl Clearwater Toyota was the first place I went to look for a car. I went to other dealerships looking at a lot of different vehicles but came back to Clearwater Toyota because of Will Wilson. Will answered all my questions and concerns the first time I met him. I asked him to give me an estimated breakdown of costs for buying a Toyota Camry which he did. After he knew I was not going to commit that day (even though he tried to get me to buy) he still showed my nephew and I around the service area etc. He called me later to see if I was still interested. I cannot tell you how much I was not looking forward to dealing with the sales process of getting a car. Will and Rocco made getting this car a smooth and painless process. Rocco informed me of all my options on the finance side of this transaction and gave me good advice when I had questions. I have been asked where I got my new car and do not hesitate to tell them Clearwater Toyota and the great experience I had with Will and Rocco. Love my new Camry. More
by begley53
Employees Worked With
Will Wilson and Rocco Toscano
March 23, 2014
I purchased a 2007 Lexus LS460 in January of 2014. They described the vehicle as mint, as I walked around the vehicle I noticed a puncture mark in the rear bumper the size of a half-dollar, surface scratch described the vehicle as mint, as I walked around the vehicle I noticed a puncture mark in the rear bumper the size of a half-dollar, surface scratches that could of been removed with a proper detail but weren't for some reason. Also, the front windows needed adjustment because they weren't making a proper seal when rolled up. So much for mint condition. They said they would fix it, and they tried. Runs and drip marks all through the bumper. In my opinion, an inexperienced technician made a effortless attempt to repair. I tried contacting everyone, from the salesman to the GM and nobody returned my calls. Until, it was time for them to collect their down payment. I gave them a check to hold, and in exchange, I would bring in cash. They went ahead and cashed the check after I specifically told Robert Walsh, the Business Manager, not to cash the check. The bad news, it bounced. The good news, I finally got a call back from someone. Now, I had a little leverage with them wanting something from me. I spoke with the GM, Todd DeVroogel, he was very nice and listened to all my concerns for repair. We scheduled a service appointment and went from there. I got to pick my Lexus up, it looked great. But, as I took a closer look, their was still drip and run marks throughout the bumper. Why didn't they go over the car before releasing it back to me? I open the car door to get in and check for the window repair, and again, an inexperienced technician failed to remove my door panel the proper way and ruined the leather around my power window panel on the driver's side. I mean ruined, beyond repair! I pointed the damage out to the service advisor immediately. Her response was to contact the GM, Todd DeVroogel, if I had any problems. So, I did. In not so many words, he accuses me of being a liar and states, in his own words "That damage was there and I have already went above and beyond for you, I am through with you." He depreciates the value of my car, and has the nerve to say he went above and beyond. So far, I have filed a complaint with the BBB and consulted with an attorney. Go elsewhere, their "True Price" gimmick is another scam. They won't deal on the price, but if the car sits for a couple weeks they lower the price. And, in no way will they remove the dealer fee. Which, in my opinion, in no way deserve for the service they provide. More
by fdella727
Employees Worked With
Robert Walsh, Finance Mgr., Todd DeVroogel, GM
November 29, 2013
Buyer Beware! My husband and I had a horrible experience negotiating and losing a deal to purchase a 2011 Highlander. The sale person had incorrect facts about the car, including the price and the Toyota C negotiating and losing a deal to purchase a 2011 Highlander. The sale person had incorrect facts about the car, including the price and the Toyota Certification. When a deal was finally reached, we drove to the dealership, and they made us wait for 45 minutes. We continually asked what the delay was. Finally we realized they were signing a contract with another couple for the same car. They used us as bait to get another offer on the car. They are highly unprofessional and wasted our time. The sales staff had a very nonchalant attitude towards the situation and offered no apology for the situation. I wouldn’t trust this dealership with any car purchase. More
by SeemaC
Employees Worked With
Zulu & Joe
October 03, 2013
I had a great experience from the beginning to the end of the sale through the Internet Sales Department. The facility was very clean and everyone was friendly with open hands. I would strongly recommend t the sale through the Internet Sales Department. The facility was very clean and everyone was friendly with open hands. I would strongly recommend this dealership to do business with. That's All More
by Kaneko
Employees Worked With
Ben Weeks
