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Clear Lake INFINITI

Houston, TX

4.8
441 Reviews

14705 Gulf Freeway

Houston, TX

77034

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441 Reviews of Clear Lake INFINITI

July 22, 2022

professional, and responsive to my needs and questions, gave me a complete run down on my QX60 vehicle More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica / Miley / Dusty
Jul 25, 2022 -

Clear Lake INFINITI responded

Hi Bill, We are very happy to know you received professional and informative service! Thank you for the 5-star rating. We hope to serve you again down the road.

July 21, 2022

This was our first time in to your dealership. James, our service person, went above and beyond to take care of us. We would definitely recommend Clear Lake Infinity. More

by Answer2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rushing
Jul 21, 2022 -

Clear Lake INFINITI responded

Hello, Thank you very much for taking the time to share the great experience you had with James. Clear Lake Infiniti hopes to see you again down the road!

July 13, 2022

Were called for a trade in and traded our QX80 in and got a new car. GM and Sales Manager promised us everything. New QX80 had a rattle in the dash and dealership tore the dash apart but couldn't put it back More

by swillson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ina, GM unknown
Jul 18, 2022 -

Clear Lake INFINITI responded

Hi there, I deeply regret to hear about your recent visit, and I apologize for any inconvenience it has caused you. I want to assure you that our top priority is treating our customers with the utmost professionalism and providing excellent customer service. At your convenience, please call me so we can further discuss. Brandon Treadway Fixed Operations Manager brandontreadway@lithia.com

July 08, 2022

Everything went well. The work was completed faster than I expected. The car was very clean when I left. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rushing
Jul 08, 2022 -

Clear Lake INFINITI responded

Joe, we appreciate the time you took to leave us this review! We are pleased to hear about your experience and we look forward to your next visit.

June 30, 2022

Organization, quality work, and efficiency makes this dealership an excellent choice for one’s car care needs. More

by jbadalam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
Jul 01, 2022 -

Clear Lake INFINITI responded

Hello, thank you for your feedback! We appreciate the wonderful 5-star review. We hope to serve you again in the future.

Jul 01, 2022 -

Clear Lake INFINITI responded

Hi, Thank you for taking the time to submit a wonderful review for us! We are so glad you enjoyed your recent visit. If Clear Lake Infiniti can ever be of service to you again, please let us know.

June 26, 2022

Ryan was helpful and made sure I understood the details of the services needed and performed. Drop off and pick up were fast and smooth - first class all the way! More

by Marcelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
Jun 26, 2022 -

Clear Lake INFINITI responded

It is great to know that our Service Team is being informative and helpful to our valued customers here at Clear Lake Infiniti. We are thrilled to provide you with fast and smooth servicing visits, Marcelle. Please let us know if we can be of any further assistance!

June 25, 2022

I recently moved to the area, so this was my first visit to Clear Lake Infiniti. I was so happy that I was treated just as well as I was at my previous dealership (West Houston Infiniti), where I'd been a c More

by MissyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
Jun 26, 2022 -

Clear Lake INFINITI responded

Missy, we appreciate you taking the time to leave this wonderful review. We are honored to have earned your business here at Clear Lake Infiniti and thrilled that you enjoyed a positive experience working with our Service Team. Come back and visit us again soon.

June 24, 2022

Always nice. I used a new service person and she was super!! So friendly, fast and efficient!! More

by Kimberley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know.. only female
Jun 25, 2022 -

Clear Lake INFINITI responded

Kimberley, receiving reviews like yours is what our Service Team strives for here at Clear Lake Infiniti. Thank you for letting us know that we were able to provide a friendly and efficient dealership experience. Your business is truly appreciated.

June 16, 2022

Clean super nice people offer drinks water and snacks and showed me waiting room and wfi More

by coco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro and James and the rest of the guys
Jun 17, 2022 -

Clear Lake INFINITI responded

Hi Coco, Thank you so much for taking the time to visit us at Clear Lake INFINITI. We are so glad Alejandro, James, and our team provided you with great service. We hope to see you again in the future.

Jun 18, 2022 -

Clear Lake INFINITI responded

We are happy to know that you enjoyed your experience here at Clear Lake Infiniti. We hope to see you again!

June 14, 2022

Excellent customer service and I will use Clearlake Infiniti again. Our customer representative always had a smile while servicing us. More

by jypv1913 Senior Citizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Marcel Bush
Jun 14, 2022 -

Clear Lake INFINITI responded

Hello, thank you so much for the kind words about your recent experience at Clear Lake INIFINITI. It is a pleasure to serve wonderful customers! Thank you for being a returning customer, and we will see you again in the future.

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