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Clear Lake INFINITI

Houston, TX

4.8
441 Reviews

14705 Gulf Freeway

Houston, TX

77034

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441 Reviews of Clear Lake INFINITI

June 12, 2022

Got me in the day of. Diagnosed the issue and didn't charge me for the diagnostic due to the issue being faulty. Washed my car and got me out of there happy. Great experie More

by tnoack32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 14, 2022 -

Clear Lake INFINITI responded

Hi, thank you so much for writing a fantastic review about Ryan and the Clear Lake INFINITI service team! It makes us happy to know you received great service from us. We would love to serve you again down the road!

June 10, 2022

No loaner car available. Clear Lake paid for Uber to the motel but was on my own to pick up the car. More

by glenn-woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rushing
Jun 14, 2022 -

Clear Lake INFINITI responded

Hello Glenn, thank you so much for taking a moment and leaving Clear Lake INFINITI a great review. We were happy to Uber you where you needed to be. We hope to serve you again down the road!

June 10, 2022

My service advisor is always great. He listens and addresses any issues I have with my car. More

by Diana G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadaway
Jun 14, 2022 -

Clear Lake INFINITI responded

Hello Diana, thanks so much for the wonderful review for Clear Lake INFINITI! It is great to hear that your service advisor provided you with a well understanding of your vehicle. We would love to see you again in the future.

Jun 14, 2022 -

Clear Lake INFINITI responded

Hello Diana, thanks so much for the wonderful review for Clear Lake INFINITI! It is great to hear that your service advisor provided you with a well understanding of your vehicle. We would love to see you again in the future.

June 08, 2022

I love the service provided by the service team! It would be nice if they shared their customer service skills with the finance team and dealer leadership. More

by PMLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo Heredia
Jun 09, 2022 -

Clear Lake INFINITI responded

Thank you for the great review. We appreciate your feedback and will be sure to share this with the team.

June 07, 2022

I don't have time for varies words. The services was excellent. I thank you for the appointment. More

by Lula Tippit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jun 09, 2022 -

Clear Lake INFINITI responded

Lula, thank you for taking the time to share your feedback with us. We are so pleased to hear that your service went well. Thanks again!

May 25, 2022

Loved the Dealership, setting, and employees. Here is the real, though. Sure, everyone knows the dealership is a little more expensive. My quote on the problem that brought me in is like 10% the More

by gwhammy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo Heredia
May 26, 2022 -

Clear Lake INFINITI responded

Thank you so much for the feedback regarding your experience with our dealership. We understand your frustration with the windshield, but appreciate your acknowledgement of our teams' effort to provide you with a great experience regardless.

May 24, 2022

The employees were able to fix the problem I had quickly without having an appointment. The employees have always been helpful and professional. More

by Amy Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 28, 2022 -

Clear Lake INFINITI responded

Thank you Amy! We're happy that the team was able to fix the issue you were experiencing!

May 20, 2022

By doing an excellent job and keeping me informed during the process as it was being completed. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treadway
May 20, 2022 -

Clear Lake INFINITI responded

Thanks so much, George! We are pleased that the team kept you informed every step of the way.

May 16, 2022

I was very impressed! Great service and time efficient! I was in and out in less time than expected. More

by carissaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
May 16, 2022 -

Clear Lake INFINITI responded

Thank you for the five-star review!

May 16, 2022

Excellent dealership outstanding service very friendly service department I recommend for my friends I did not had an appointment James graciously gave me an emergency appointment he need special apprecia More

by Susan Ninan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 17, 2022 -

Clear Lake INFINITI responded

Thank you for the wonderful review, Susan! We are so pleased to hear that James was able to fit you in and that you had a great experience with us!

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