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Clear Lake INFINITI

Houston, TX

4.8
441 Reviews

14705 Gulf Freeway

Houston, TX

77034

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441 Reviews of Clear Lake INFINITI

January 15, 2022

Ask for John Nunez if you ever need service. He is calm, patient, polite and very professional! He is a good ambassador for Clear Lake Infiniti. More

by dlc820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nunez
Feb 01, 2022 -

Clear Lake INFINITI responded

Thanks for the recommendation and kind words! John is an asset to our team and we're thrilled he's here at Clear Lake INFINITI.

January 13, 2022

It is an excellent dealership with a wonderful service department! Ryan was great in addressing a small problem I had! More

by SChap36906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 01, 2022 -

Clear Lake INFINITI responded

Thanks for the kind words and your patronage! Ryan and the team at Clear Lake INFINITI were delighted to hear your feedback. We look forward to serving you well into the future.

January 13, 2022

Substantially overcharged for purchase of leased vehicle, repeatedly failed to answer phone calls or return calls, required multiple personal visits to resolve, and only resulted in return of a portion of th More

by Jackjhinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant Manager
Feb 01, 2022 -

Clear Lake INFINITI responded

Hello Jack, please contact me at your earliest convenience. I will be happy to assist you. Thanks! Jason Collier 832-527-0059 JASONCOLLIER@LITHIA.COM

Feb 02, 2022 -

Jackjhinton responded

Jason, as it was you I was dealing with through much of the ordeal, you have my number and know how to reach me.

January 11, 2022

Prompt and efficient service. Good clean waiting area and people were properly distanced. I sort of wish the service people would have worn masks however. More

by careyrandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not catch the name
Jan 13, 2022 -

Clear Lake INFINITI responded

Thanks for taking the time to leave our team at Clear Lake INFINITI a five star review. We look forward to serving you again soon.

January 04, 2022

I purchased a QX50 and was treated with respect and consideration by everyone at the dealership. My daughter did communicate with a dealership in North Houston because we were looking for certain colo More

by mnugent5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 13, 2022 -

Clear Lake INFINITI responded

Thanks for trusting the team at Clear Lake INFINITI with your automotive needs! We appreciate your continued patronage and look forward to serving you now and well into the future with the five star service you've become accustomed to.

January 01, 2022

Great service representative AlejandroTruly took his Great service representative Alejandro Truly took his time making sure I understood everything needed regarding to my maintenance and even took the t More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nunez
Jan 04, 2022 -

Clear Lake INFINITI responded

Thanks for the positive feedback and for trusting our team at Clear Lake INFINITI with your vehicle needs. Alejandro & the rest of the team were delighted to hear your kind words! We look forward to serving you again soon.

December 30, 2021

I loved the personalized service I received from the team. My car is wonderful, and I really want to thank Lee Van Damm for keeping me in the loop about the arrival of the new cars. More

by gromax2108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee, Rick and Bryan
Dec 30, 2021 -

Clear Lake INFINITI responded

Thanks for the great review! We are so pleased to hear that Lee was able to keep you updated throughout your experience.

December 27, 2021

Great experience, was able to drive out in my new car on the same day. More

by Richard Farmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Sanchez
Dec 28, 2021 -

Clear Lake INFINITI responded

Thanks for trusting the team at Clear Lake INFINITI with your automotive needs, Richard! We appreciate the five stars and look forward to serving you now and well into the future!

December 26, 2021

Made for a very positive and stress free experience with both sales team and finance More

by Obsidian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mily
Dec 28, 2021 -

Clear Lake INFINITI responded

Thanks for the positive feedback and for trusting our team at Clear Lake INFINITI with your automotive needs. We look forward to serving you again soon.

December 25, 2021

Prompt service attention to my 20,000 mile check up along with several updates on when my service would be complete. Thanks for quick time to complete my Q 50 inspection to allow me to go on with the rest of More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 28, 2021 -

Clear Lake INFINITI responded

Hi Robert, thanks so much for the kind words! Our team, Fernando included, aim to provide efficient service while maintaining a professional environment. We look forward to serving you again soon at Clear Lake INFINITI.

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