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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.3
474 Reviews

474 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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January 20, 2025

Chris was very helpful and has a great customer service. As well I liked all the updates by text. More

by Fernando Marti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 17, 2025

Quick check in and answered all the questions. Car was serviced and ready for pick up on time. More

by hdng0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Service was great, great communication and very friendly. Will happily be coming back for additional work More

by bmarsh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Ricky was an absolute professional and so amazing. He guided me starting with my initial call and answered my questions. He then made sure that my car was taken care of and went the extra mile even af More

by tlems17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
January 12, 2025

Courteous team. Got me in and out in a reasonable amount of time even though i didn’t make an appointment. More

by Linda.m.holston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the gentleman’s name, but don’t see him listed.
January 10, 2025

I can't say enough for the service tech I had, Rickey White. He was the best part of my experience at Clay Cooley More

by ljohnson5819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
January 10, 2025

The service department is stellar. I have owned VW vehicle for 40 years.and this service department is the most customer centered team I have experienced in many years. More

by dsgalans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Ricky
January 09, 2025

They were super helpful and easy to communicate with throughout the service time. Loved being able to text while I was at work. More

by summer.dolder22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Rob was an excellent salesman as well as Ed and Alex. I would highly recommend Clay Cooley VW to all of my friends and family More

by SSTEVENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed and Alex
January 09, 2025

I would not recommend your dealership! !! once again, I will say there is no way possible with the accredited dealership that you are that I actually had a car for less than six months and More

by deeprice412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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