Back

Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.2
387 Reviews

387 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

Sort by
November 14, 2024

Every one here is very professional, polite, and thorough. I don’t trust my car anyplace else. More

by LaSonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey
November 12, 2024

Michael was amazing working on my vehicle always kept me informed and super friendly. My car was washed and super clean as well More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael M.
November 09, 2024

$200 to diagnose the problem. $410 to replace the battery. $700+ for upsold services. No, thank you. More

by smumoi
Recommend Dealer
No
Employees Worked With
Jacob
November 08, 2024

The sale manager Mo doesn't not keep his word . We was purchasing a 2024 Atlanta and we had some issues with it he told me to come up and we can work something out and when I got there they told me More

by cbrown9856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Dean
November 08, 2024

wait time getting your car ready for service is very long. i hope it can get better in future More

by designw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I recently took my car to Clay Cooley VW for its first service, and I couldn't be more pleased with the experience. From the moment I arrived, everyone was professional and courteous, making the entire pr More

by Patrick Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't recall the employee name.
November 08, 2024

The service is pretty good. I like those people over there. They are very professional. More

by zhishentong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Jacob was very helpful and knowledgeable. I will definitely be back. Thank you for a good experience More

by Cora.lena.1671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Caudle
November 08, 2024

The experience was excellent, and they have the best staff, an a great work environment More

by jonathan.golden1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle & Asian Craven
November 08, 2024

Pongan mas atención a lo que el cliente les pide o sus dudas. Y que respeten las citas. Yo tenía cita y esperé mucho, y vi que en dos ocasiones llegaron clientes y los pasaron primero y rápido. Honestame More

by MARTINEZ7406@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
...
9
...