11 Volkswagen Dealers near 75209near 75209

Honestly, best dealership experience ever! - austinmiles88

Honestly, best dealership experience ever! Start with Mathew he was amazing, got us stuff from the vending machine and joked as long as we buy a car lol, he was not pushy on what we wanted to do. And he just wanted us to see what they had that could compare to a telluride we originally came in to get. We had no intention to buy a Volkswagen and he got us to drive away with one. On the way out he even got the family ice cream. Funny and great personality and he was fun to have as a sales guy. We would joke with him on trying to get better deals and had some good laughs. Closing and signing paperwork was super easy couldnt have asked for anything different. When we got home everything was good until the next morning we realized we lost a seat from what we drove on our 21 telluride. We along with Mathew failed to notice or even look and my Wife and I do take most of that blame because we never lifted the third row and just figured it was 3 seats. Thats when we realized were in trouble on sunday morning. Sunday they were closed but still got back to us and said no worrys we will get this figured out on Monday and we won't allow yall to go without a car to fit the whole family, Which was a reliever since we had to wait until they open on Monday. That is when John came in and they worked things out and set us up with the car we originally came in to get which was a 2025 Kia Telluride. My wife originally wanted this car since she had the 2021 Telluride. John made this as smooth as he could seeing the bank already finalized everything. I didn't realize this would have all been done so quickly on a Sunday but John set it up to buy back and get us close to what we would have been before if we just sold the 21 Telluride and bought the 25 Telluride. My wife and I are so thankful for Jeff and Principle for working with us to make it right when they really didn't have to! John was great helped us both times while we were there. He is great with kids and made my daughter feel at home the whole time. My wife and I are so happy with our second trip and John made it easy and had the paper work ready to go the moment we got there. He also had the vehicle prep and ready knowing we were coming back for the Telluride. John never showed any signs of aggravation and always had a smile on his face. I'd like to let anyone buying a vehicle from Principle know Mathew and John are AMAZING. And I'd also like to let Principle know yall have two awesome employees that can make buying a vehicle fun and enjoyable regardless of the price. Thank yall for being understanding and caring for your customers. Miles Family

I would definitely recommend this dealership to anyone - mahogany.lacour

I would definitely recommend this dealership to anyone looking to purchase a Genesis! Great customer service and very professional environment!

To this date, Greg has assisted me with purchasing 2 - Invunot2001

To this date, Greg has assisted me with purchasing 2 vehicles since May 2026. It has been such a great adventure!

The workers were very nice and got my car inspected in - Attiecrews

The workers were very nice and got my car inspected in about two hours giving it back sparkling clean

I have had one of the most pleasant experience at Hiley - timhoffert

I have had one of the most pleasant experience at Hiley Volkswagen! I cannot stress enough how Salesperson JOSH not only has been very professional, but has provided great customer support. I uphold his diligence!! Tim Hoffert

All the staff felt like friends, and the service was - kyelee31

All the staff felt like friends, and the service was perfect. I want to praise all the staff at the service department.

Very fast and friendly service. - geescott16

Very fast and friendly service. They did a great job explaining everything and made me feel comfortable

It was awesome working with the team at Clay Cooley - pshankar70

It was awesome working with the team at Clay Cooley Volkswagen. Very friendly and good natured gentlemen from sales person to F&I Manager to the Sales Manager. Made us very comfortable and every process was smooth

I'm not sure what the issue is with the Clay Cooley - jxbook24

I'm not sure what the issue is with the Clay Cooley Volkswagen service department is but the amount arrogance that exists in unreal. I need service on my car and received a text that service loaners are available. I spoke with KJ yesterday. He told me that he would have a loaner by morning and that he would call me back. Never heard anything back from him. I called back again today and spoke with an advisor named Austin. I introduced myself and told him the issue. He tells me that they do have loaners but they don't and the theres a list you have to go on to be approved for a loaner. When I tried to get clarity about this list he asked me for my name and phone number and that he would have KJ "give me a shout." This is the poor level of service that Clay Cooley is known for and its pathetic that their employees pass the blame to someone else rather than addressing the issue. I wonder how much money Clay has lost because of the low level of service and professionalism of employees like this?

If you want an honest deal, this is your dealership to - Ceharris61

If you want an honest deal, this is your dealership to go to. Willy went over and above to help me get into the vehicle I wanted.