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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.3
430 Reviews

430 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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December 25, 2024

Service department did a great job fixing my Touareg and getting us back on the road. More

by sjaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hernandez
December 25, 2024

We’ve been very happy with our service, especially with Asian and here team, since we bought our VW (from a different dealer before we moved to Dallas) in 2020! More

by jimhorton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
December 25, 2024

Not the best service. You have to constantly keep calling them to get anything done. More

by dgraciano0945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
December 25, 2024

Not all people computer wise, need to be told what is happening to car service More

by drnel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris h-
December 24, 2024

Robby Robertson, service manager made sure vehicle was completely ready and promptly. Thank you Robby! More

by Umber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Poor communication and long wait times made the experience frustrating. They also fired my service provider mid service and he was the best there. More

by Courtr16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Caudle 5 stars
December 23, 2024

Staff is great. But a scheduled oil change shouldn’t take an hour and a half More

by jmc14905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin - 5 stars. Great employee
December 23, 2024

The team was very transparent and friendly. Will be coming back very soon! Thanks again More

by Lexi Schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey
December 23, 2024

Everyone was great, especially Tomi and Ricky! Repair’s were completed quickly and I really appreciated your assistance. More

by miriam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Dealership is very studious about their customers. The ride share was very helpful. Even washed the car More

by moorederrick0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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