Clay Cooley Volkswagen of Park Cities - Service Center

My car wasn’t ready at the time promise, it stayed overnight and it was given to me 5 hours after it was promised. overnight and it was given to me 5 hours after it was promised. More

The absolute worst experience ever! Advisors,management, and workmanship are terrible! Waste of time and resources. Advisors,management, and workmanship are terrible! Waste of time and resources. More

Good dealership,and great service,come see Randy O and get your car running right!! get your car running right!! More

Rickey was awesome! My tint was applied, oil changed, tires rotated and balanced, and even called to ensure I wanted the manufacturer’s recall approval. They did forget My tint was applied, oil changed, tires rotated and balanced, and even called to ensure I wanted the manufacturer’s recall approval. They did forget to affix my license plate but I’ll bring it back to have that done at some point. More

Great service! ! Asian Craven is the best!! Very knowledgeable and friendly staff, I have been going there for years. ! Asian Craven is the best!! Very knowledgeable and friendly staff, I have been going there for years. More

Great service and treatment from Asian Craven (my service representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. More

They were not able to resolve, help, or even offer an advice on my issue. I figured it out on my own. Overall a frustrating experience. advice on my issue. I figured it out on my own. Overall a frustrating experience. More

I was greeted with a smile. They were so accommodating and I didn’t have a long wait time. They were so accommodating and I didn’t have a long wait time. More

Clay Cooley Volkswagen of Park Cities was convenient, communicative, and flexible. I appreciate the service. Would go again. communicative, and flexible. I appreciate the service. Would go again. More

Well, they didn't have a concius ( awake ) about my situation that I was in a hurry to get my car back! So, they took 4 business days to have a diagnosis that I can't afford it. So, I pay the diagnosis situation that I was in a hurry to get my car back! So, they took 4 business days to have a diagnosis that I can't afford it. So, I pay the diagnosis ($210) and take my car back! Just facts! Thanks VW! More