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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.3
430 Reviews

430 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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January 12, 2025

Courteous team. Got me in and out in a reasonable amount of time even though i didn’t make an appointment. More

by Linda.m.holston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the gentleman’s name, but don’t see him listed.
January 10, 2025

I can't say enough for the service tech I had, Rickey White. He was the best part of my experience at Clay Cooley More

by ljohnson5819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
January 10, 2025

The service department is stellar. I have owned VW vehicle for 40 years.and this service department is the most customer centered team I have experienced in many years. More

by dsgalans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Ricky
January 09, 2025

They were super helpful and easy to communicate with throughout the service time. Loved being able to text while I was at work. More

by summer.dolder22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Rob was an excellent salesman as well as Ed and Alex. I would highly recommend Clay Cooley VW to all of my friends and family More

by SSTEVENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed and Alex
January 09, 2025

I would not recommend your dealership! !! once again, I will say there is no way possible with the accredited dealership that you are that I actually had a car for less than six months and More

by deeprice412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Their service is excellent and their care for the car as well as the customers is genuine More

by Andres.lopez.videla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Never going back to service vehicle there, I had tge mechanic manager, the lead motor technician and the service department together and they were saying 3 different things at the same time, I got bille More

by lindajoyeria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Excellent and friendly service by every person I spoke with. Good communication about the status of the service as well as letting me know what needed attention now and down the line. More

by frommj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Had great communication through the whole process, had to leave my car for a couple days and they were never hard to reach if I had any questions More

by josh.hernandez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayms Badai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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