Clay Cooley Volkswagen of Park Cities - Service Center

Park Cities has been easy to do business with from purchase through any service visits that have been required. We only work with Ted Jacobs at the service drive. Ted has been very helpful. His kno purchase through any service visits that have been required. We only work with Ted Jacobs at the service drive. Ted has been very helpful. His knowledge of our VW and all its warranties continue to make our expreience a great one. When it's time to trade for our next VW, we'll be back to Park Cities. More

My experience with this dealership was very enjoyable. I was able To get a same day appointment, and David Elsea, my service advisor, made sure that I was in and out promptly. Plus he kept me updated on the was able To get a same day appointment, and David Elsea, my service advisor, made sure that I was in and out promptly. Plus he kept me updated on the status of my car as it was being worked on. I appreciated his attentiveness. More

I have been to the dealership twice in 90 days. Each time I work with Robert and David is our mechanic. Again, they are the team to have. Robert is very knowledgable and insightful, not to mention eas time I work with Robert and David is our mechanic. Again, they are the team to have. Robert is very knowledgable and insightful, not to mention easy to talk to, and David really does a great job on the car. Our issue this time was one that a lot of the pieces needed were no longer in stock, hard to get hold of, etc. I spoke with Robert and asked was there any other alternative, and he and David got together and came up with a way to work with us. The effort and time they both spend to make the customer happy and have the car fixed well really speaks highly of both of them. This is "why" I choose this dealership, Robert and David. They are good at there job on all levels and that speaks volumes for a dealership. Keep up the good work and thanks for the job well done. More

Mr.Fruzia is always cheerful and professional. He is ready to listen and provides the best service possible in my opinion. My car is ready when promised, the service advisor calls to provide an update ready to listen and provides the best service possible in my opinion. My car is ready when promised, the service advisor calls to provide an update on any mechanical and or price changes, and addresses all of my concerns about my car. The car is "fixed". Thank you, Kaye Davis (Customer since 2002) More

The dealership is conveniently located and offers transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. More

I came in for routine service - they caught other issues and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! More

To Whom It May Concern: David Elsea is an excellent To Whom It May Concern: David Elsea is an excellent service advisor. I trust his word implicily, and greatly appreciate knowing a service advisor To Whom It May Concern: David Elsea is an excellent service advisor. I trust his word implicily, and greatly appreciate knowing a service advisor with such integrity. He is truly an asset to Park Cities, and I highly recommend his work, attention, follow-thru, professionalism and, again, integrity. Funny, turns out that a good friend - unbeknownst to me until recently - also only sees David when she brings her car to Park Cities. So, looks like his reputation is highly respected, and valued in the VW community. He deserves tons of recognition for his outstanding work. Thank you, Kitti Smith kit More

Great dealership, great people and great service! They remind me of what made Saturn so popular - with much better cars! I appreciate the personal service and professional attitude of everyone I meet eve remind me of what made Saturn so popular - with much better cars! I appreciate the personal service and professional attitude of everyone I meet every time I have occasion to visit. More

Tony was so helpful and kind. He is very personable and took really great care of me. He even found a piece that was cracked on my brake pump and got it back in to be fixed before I left. I really apprec took really great care of me. He even found a piece that was cracked on my brake pump and got it back in to be fixed before I left. I really appreciated his kind treatment and knowledge and will be sure to be back. More

Brittney and Aaron have taken care of me in the past. These ladies have a quality about them that is very mothering. That is what customers need..... we want to be taken care of. Women do this well, wh These ladies have a quality about them that is very mothering. That is what customers need..... we want to be taken care of. Women do this well, when they love what they do. Everyone can tell that these employees are happy employees, because they love to take care of their customers. I don't ever feel as though I am being scammed. I trust, therefore I return for service....even though I know I can get cheaper service elsewhere. Brittney and Aaron..... great job! You are invaluable assets to your team. I am an employer and manager myself so I can appreciate what you bring to the table. Keep up the good work. A happy customer, Margaret More