Clay Cooley Volkswagen of Park Cities - Service Center

I went in to get my car serviced and was helped by Robert Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He an Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He answered any questions I had and made sure that I had excellent service! More

Very personable staff.They were energetic, nice to each other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is very time efficient for a working woman. Good turn around time. The car wash was great customer service. More

It was good, Aaron really looked out for me and she was great. I took the car in for the 80 k service and got the timing belt and water pump replaced. I also got tires and brakes. They notice a rodent had great. I took the car in for the 80 k service and got the timing belt and water pump replaced. I also got tires and brakes. They notice a rodent had chewed some wires and we were able to get the insurance to cover it. More

aaron is bad bitch i love this chick...we got my husbands car from boardwalk in richardson and it started making a new noise the service guy at boardwalk had no interest in fixing it said it was just the sou car from boardwalk in richardson and it started making a new noise the service guy at boardwalk had no interest in fixing it said it was just the sound they make after we had to wait and work around their schedual...the day i called aaron called me and got me in right then no problem at all...that girl got up on it got the car in and got me a loaner like nothing and this girll took care of me even thow i got their like 10 min till closeing and my apointment was set for way earlier that day their aint ever a problem no matter how late i show up...thats my girl i never want to deal with anyone else but her thats how great she is. More

I sincerely doubt that I will go to another dealership for service - ever. The staff here, especially Marcus, are not only consistently friendly, but very knowledgeable. I would recommend this dealer to a for service - ever. The staff here, especially Marcus, are not only consistently friendly, but very knowledgeable. I would recommend this dealer to any one looking for quality, best practices and consistency. Well done. More

Aaron Allison has been stellar. In customer experience it is rare that you find someone who intuits your needs and works to meet them in a manner that best suits the customer. Aaron exceeded expectations it is rare that you find someone who intuits your needs and works to meet them in a manner that best suits the customer. Aaron exceeded expectations. It is refreshing have an experience with someone who understands the term service. I would highly recommend Aaron to any of my friends that need VW service. More

I recently bought a VW Golf for the first time after driving Toyota Camrys for years. Steve Wyatt sold the car to me and made the whole experience both easy and enjoyable. I have been so impressed by ea driving Toyota Camrys for years. Steve Wyatt sold the car to me and made the whole experience both easy and enjoyable. I have been so impressed by each of the VW employees that I've met. Aaron Allison was my service adviser yesterday for my first 90 days courtesy inspection. I also spoke with Clint Givens and David Elsea. Everyone was friendly, helpful, and thorough. Also, I had a few questions about how my car was running since I've never owned a VW before. Mr. Tucker took me on a test drive and completely explained everything to my satisfaction. The whole VW service experience is like night and day from what I experienced at Toyota. I am extremely happy with my new Golf and appreciative of the service I have received so far at VW Park Cities. More

Since the day I bought my car from Parkcities, everyone I have came in to contact with has been extremely nice and beyond helpful. The service team is wonderful, althought I've only brought my car in twice, have came in to contact with has been extremely nice and beyond helpful. The service team is wonderful, althought I've only brought my car in twice, both times I was never dissapointed. I just came in today and Aaron was outstanding. Extremely nice, and very helpful. More

David Elsea has always attended to me very professionally, and does his utmost to make the service experience very positive. And he succeeds. I won't do business with any other dealership, professionally, and does his utmost to make the service experience very positive. And he succeeds. I won't do business with any other dealership, and always request that David assist me. I appreciate that someone with his integrity and attention to detail is always at Park Cities. Overall, I am delighted to work with him. More