Clay Cooley Volkswagen of Park Cities - Service Center

Bought the VW beetle new from Park Cities and have been bringing it there for all servicing except one the entire time I've owned it. If I did not consider the service department exceptional, why would I d bringing it there for all servicing except one the entire time I've owned it. If I did not consider the service department exceptional, why would I drive out of my home area (VW dealership located approximately 5 miles away from residence) to have services performed? Duh! More

Outstanding service. Robert kept me informed. My car was delivered to me when promised. The entire experience went very smooth. Robert's professionalism and knowledge was impressive. I have been a VW cus delivered to me when promised. The entire experience went very smooth. Robert's professionalism and knowledge was impressive. I have been a VW customer for many years and people like Robert is the reason I keep coming back. More

Tony was so wonderful and patient while my car stayed in his garage for 5 weeks because of state farm. I look forward to seeing him again for service, very friendly. his garage for 5 weeks because of state farm. I look forward to seeing him again for service, very friendly. More

I first came to Park Cities Volkwagen after a bad experience elswhere. From my very first visit 2006 to my most current, a week ago, I have never been disappointed in the service of my vehicle or how experience elswhere. From my very first visit 2006 to my most current, a week ago, I have never been disappointed in the service of my vehicle or how I was treated by the staff. I have before and will continue to go out of my, if necessary, to use Park Cities VW because of the exceptional service I consistently receive. Can't say enough good things about it. More

Easy to schedule a service, very friendly staff. The service was also done in a timely manner. I will continue to use this Dealership again. service was also done in a timely manner. I will continue to use this Dealership again. More

I went in for a routine service but had questions about I went in for a routine service but had questions about getting a new lease. Everyone was super helpful, professional and knowledgeable. Excellent fo I went in for a routine service but had questions about getting a new lease. Everyone was super helpful, professional and knowledgeable. Excellent follow up. More

Great service! Everyone is kind and helpful! I have had to come in quite a few times for different issues on my vehicle and each time the folks were helpful and the service was great! They got thru the wor to come in quite a few times for different issues on my vehicle and each time the folks were helpful and the service was great! They got thru the work as quickly as possible and with professionalism! I worked with Brittney Dunham this time around she was a pleasure to interact with and very efficient! More

I visited the dealership as my back door would not open and my air bag light was on. I called the repair costs in to the warranty people and they would not accept it. I called Boardwalk back with this in and my air bag light was on. I called the repair costs in to the warranty people and they would not accept it. I called Boardwalk back with this information and they took over. They were able to deal with the warranty people and have my repairs done and on time--no out of pocket charges to me. They were very professional and courteous to me and made sure to leave me a voicemail with up to date details as to when my car would be ready. I would definitely recommend Boardwalk Park Cities VW. Good job. More

On February2, 2012 I dropped into the service department of Park Cities Volkswagen after an engine warning light activated on the dashboard of my Jetta Sport Wagon. I asked Service Representative Tony Fruz of Park Cities Volkswagen after an engine warning light activated on the dashboard of my Jetta Sport Wagon. I asked Service Representative Tony Fruzia if he could work me in as I was free that day and he got right on it. I was warmly welcomed and he kept me updated every step of the way until the repair work had been performed and I was on my way. I have always received outstanding service from this dealership and in fact Tony commented on my low customer number when I checked in. I mentioned that I bought my first Volkswagen there back in 1978 when the dealership was known as Economy Volkswagen. I have had a succession of cars maintained by this dealership in all the years since and have the satisfaction of knowing that they are professionally maintained by VW's best support staff. I have enjoyed driving Volkswagens with their German engineering and will continue to do so knowing I am in good hands with Park Cities Volkswagen and Tony Fruzia. Many thanks for such a positive service experience. Best regards, Donald K. Cowan More

The personal is very clear and honest at the service department, they explain what are the options you have and let you make an informed decision about your car. department, they explain what are the options you have and let you make an informed decision about your car. More