Clay Cooley Volkswagen of Park Cities - Service Center

Tony was very friendly and knowledgeable. He made sure his team deduced the correct problems behind my car's poor performance and offered the best solution, including what work needed to be performed at t his team deduced the correct problems behind my car's poor performance and offered the best solution, including what work needed to be performed at the time and what work could wait. He rushed my car through on a Saturday, even without a scheduled appointment, to do everything he could to return my car to me by closing. He also made sure my car came back clean and detailed, even ensuring an additional washing to remove some remaining road grime. More

Tony and his team were very professional and quick when servicing my 2007 toureg. They replaced headlamps and wipers. I can see at night and in the rain now. Thanks park place VW. servicing my 2007 toureg. They replaced headlamps and wipers. I can see at night and in the rain now. Thanks park place VW. More

Very nice person, and very helpful.Takes his time to explain to the customer and make him feel comfortable. Glad that he took care of my car. explain to the customer and make him feel comfortable. Glad that he took care of my car. More

Tony was great ......dealership could have had more loaner cars .....I did come in with emergency (no real scheduled appt) but still...car stayed 5 days and had over $2,000 work done ......no loaner av loaner cars .....I did come in with emergency (no real scheduled appt) but still...car stayed 5 days and had over $2,000 work done ......no loaner available. Court van service very nice and timely tho. More

Park Cities VW was very helpful and did a great job! They kept me up to date the entire time I was waiting for my car. kept me up to date the entire time I was waiting for my car. More

Larry was absolutely wonderful. This is my second Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest adv Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest advisor I have ever worked with. He is such an asset to the dealership. Jmt- More

Tony is one big reason I am a return customer at VW Park Cities. He's taken care of my cars for a long time. Just seeing him when I drive in gives me a sense of confidence. The problem this time was in the Cities. He's taken care of my cars for a long time. Just seeing him when I drive in gives me a sense of confidence. The problem this time was in the transmission, always a scarey prospect. Tony laid out the possibilities, so there would be no surprises. As it turned out, the problem was less serious than we thought. It's fixed now, running smoothy. I like the car, I like the dealer, and I like your service department. And I like Tony. When it comes time to trade, I'll be back. More

Tony was absolutely the best. This dealership is above and beyond when it comes to help customers feel confident about their purchase. Regardless of how small of a problem I have they always help me solv and beyond when it comes to help customers feel confident about their purchase. Regardless of how small of a problem I have they always help me solve them and their knowledge and friendliness always make me feel welcome. I would highly recommend this team of people and I will always be grateful to have this dealership so close to me. They are absolutely the best! I'd give them 10's across the board if I could. More

Everyone was very friendly and happy to help and answer questions. They were upfront about pricing and did their best to accomplish the task at hand quickly. questions. They were upfront about pricing and did their best to accomplish the task at hand quickly. More

Everything was just great and very fast. The service was perfect and the car is in like new shape. thank you for all your help. perfect and the car is in like new shape. thank you for all your help. More