Clay Cooley Volkswagen of Park Cities - Service Center

All the associates are extremely kind and helpful. Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly b Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly bring my Jetta back to Park Cities for regular maintenance. More

Dealership left engine cap off and oil blew up and damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back More

Always great service nice to have shuttle ride thank you awesome department .fast efficient and very nice awesome department .fast efficient and very nice More

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The people I interacted with at Clay Cooley VW were all excellent. Communication and explanation was very strong and I will be coming back here for future service. 10/10! excellent. Communication and explanation was very strong and I will be coming back here for future service. 10/10! More

I was contacted and then scheduled for a recall on my car and it took the day off work, 3 hours after dropping my car off i was told they did not have the piece my car needed. Also i have been asking the ser and it took the day off work, 3 hours after dropping my car off i was told they did not have the piece my car needed. Also i have been asking the service department to check for some issues my car is having and apparently there not time for that. I was told it wold take days and when when i ask for a rental to drive for those days the guy said i have to wait weeks for that. When its about selling cars the customer service is good but horrible when it comes to service your car. More

They were able to do my emission test and wash my car relatively quickly the employees were very friendly relatively quickly the employees were very friendly More

Chris was able to work with the techs to review the fuel issue and uncovered another issue with the coolant leaking and fix 2 recalls issue and uncovered another issue with the coolant leaking and fix 2 recalls More

My experience working with Ricky was great. He is very professional and explains everything well. I was not particularly pleased with the shuttle option, but overall had a great experience work He is very professional and explains everything well. I was not particularly pleased with the shuttle option, but overall had a great experience working with Ricky! More

Chris Rodriguez has been excellent! Very helpful and professional. I so much appreciate all his efforts. Very helpful and professional. I so much appreciate all his efforts. More