Clay Cooley Volkswagen of Park Cities - Service Center

will not recomend had a bad experience the tech. damaged fuel pump harness when it only needed the fuel pump damaged fuel pump harness when it only needed the fuel pump More

Fast service good folks. My Service Agent Ricky White is the best! He keeps me informed on the progress of my repair and coupled with Mechanic Mark they keep me safe and on t My Service Agent Ricky White is the best! He keeps me informed on the progress of my repair and coupled with Mechanic Mark they keep me safe and on the road. This is my go-to dealership. More

Got my oil Change and recall completed on same day of service and all is good! service and all is good! More

These know what they are doing and customer service is great service center rock stars great service center rock stars More

I came to the dealership to get my car serviced. They took my car and did great job with the repairs! When I got my car back, it was humming like it should, one again! They took my car and did great job with the repairs! When I got my car back, it was humming like it should, one again! More

Rick was very helpful and honest and very professional about what was wrong with my mom car about what was wrong with my mom car More

There was an issue of my engine oil level being low soon after oil change service. Engine light came on soon after I drove off from the dealership. They sent a technician to my home (which is why I am givin after oil change service. Engine light came on soon after I drove off from the dealership. They sent a technician to my home (which is why I am giving 3 stars). Turned out, the engine oil was at very low level. Technician had to pour two bottles of oil. Mind you, this is after an oil change. I’m questioning their quality control. I also left a sweater in one of the chairs in their waiting area and no one has called me back about it. I called and left them messages. I’m questioning their trustworthiness. I’m leasing my car from them and I don’t think I will lease with them ever again. More

Excelente servicio y buena atención lo recomiendo. Quedé satisfecho. Siempre atentos a los cuidados del vehículo Quedé satisfecho. Siempre atentos a los cuidados del vehículo More

Thanks to Asian Craven my time was handled with professionalism and courtesy. Its always that way when Asian is my service representative. professionalism and courtesy. Its always that way when Asian is my service representative. More

I brought my car in to have its annual service and I brought up the issue of the mats in the back of the car not laying flat like they should I forgot it it's not him was going to see what he could do a brought up the issue of the mats in the back of the car not laying flat like they should I forgot it it's not him was going to see what he could do and get back in touch with me but that never happened that's the only reason I'm giving four stars the service as usual it's done properly I'm just disappointing in the mat issue not being resolved More