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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.2
383 Reviews

383 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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December 28, 2024

Justin was very polite and helpful. He made our visit very easy and convenient. Great customer service! More

by Mday2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dixon
December 27, 2024

It was such an easy process . I was literally able to walk and it get taken care of as soon as i came in ! Thank you CC VW! More

by brittanymunns7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Henderson !
December 25, 2024

Just did a good job making sure my car was serviced quickly and in a timely manner More

by jblohm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 25, 2024

Service department did a great job fixing my Touareg and getting us back on the road. More

by sjaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hernandez
December 25, 2024

We’ve been very happy with our service, especially with Asian and here team, since we bought our VW (from a different dealer before we moved to Dallas) in 2020! More

by jimhorton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
December 25, 2024

Not the best service. You have to constantly keep calling them to get anything done. More

by dgraciano0945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
December 25, 2024

Not all people computer wise, need to be told what is happening to car service More

by drnel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris h-
December 24, 2024

Robby Robertson, service manager made sure vehicle was completely ready and promptly. Thank you Robby! More

by Umber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Poor communication and long wait times made the experience frustrating. They also fired my service provider mid service and he was the best there. More

by Courtr16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Caudle 5 stars
December 23, 2024

Staff is great. But a scheduled oil change shouldn’t take an hour and a half More

by jmc14905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin - 5 stars. Great employee
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