Clay Cooley Volkswagen of Park Cities - Service Center

I was greeted with a smile. They were so accommodating and I didn’t have a long wait time. They were so accommodating and I didn’t have a long wait time. More

Great service and treatment from Asian Craven (my service representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. More

They were not able to resolve, help, or even offer an advice on my issue. I figured it out on my own. Overall a frustrating experience. advice on my issue. I figured it out on my own. Overall a frustrating experience. More

Clay Cooley Volkswagen of Park Cities was convenient, communicative, and flexible. I appreciate the service. Would go again. communicative, and flexible. I appreciate the service. Would go again. More

Well, they didn't have a concius ( awake ) about my situation that I was in a hurry to get my car back! So, they took 4 business days to have a diagnosis that I can't afford it. So, I pay the diagnosis situation that I was in a hurry to get my car back! So, they took 4 business days to have a diagnosis that I can't afford it. So, I pay the diagnosis ($210) and take my car back! Just facts! Thanks VW! More

I took my vehicle for service and repair of a recall and everything was fine, they repaired everything and also the service, the only problem was that they gave a scratch to my vehicle everything was fine, they repaired everything and also the service, the only problem was that they gave a scratch to my vehicle More

Pleasant initial meeting of staff support upon entering service department. Given approximately the time service would be on my vehicle. service department. Given approximately the time service would be on my vehicle. More

My service advisor, Rickey White, did an amazing job and kept me informed every step of the way. kept me informed every step of the way. More

Very one was professional, detailed and polite in their dealings. We were Very pleased. Thanks dealings. We were Very pleased. Thanks More

will not recomend had a bad experience the tech. damaged fuel pump harness when it only needed the fuel pump damaged fuel pump harness when it only needed the fuel pump More