Clay Cooley Volkswagen of Park Cities - Service Center

The service was good, but a little expensive. Very friendly and the car was ready earlier than anticipated. I would recommend this service man and dealership. friendly and the car was ready earlier than anticipated. I would recommend this service man and dealership. More

Tony has always been pleasant to work with. He is very personable and smiles to brighten your day. He is well informed and provides superb customer service. personable and smiles to brighten your day. He is well informed and provides superb customer service. More

AutoNation Volkswagen Park Cities is where we purchased our new 2012 PASSAT SEL Tdi. For the sake of convenience, I took our car to another dealership that was located much closer to our home. Well, ne our new 2012 PASSAT SEL Tdi. For the sake of convenience, I took our car to another dealership that was located much closer to our home. Well, needless to say, I will only be taking our car to AutoNation Volkswagen Park Cities. I don't believe speaking derogatory of another organization will accomplish anything. I will say that comparatively, the levels of customer service differ vastly with AutoNation Volkswagen Park Cities being far superior in that area. Mr. Lewis was attentive to my concerns and schedule and delivered an excellent product. Thanks to Mr. Lewis and AutoNation Volkswagen Park Cities, our car will only be taken to their location. Convenience is not always convenient in the long run. There is no substitution for hard work and superior customer service. Thank you AutoNation Volkswagen Park Cities and Mr. Matt Lewis. More

Excellent representatives and very good w/information relayed to me concerning the work to be completed. The representatives names are Tony Fruzia and Steven Tyler. relayed to me concerning the work to be completed. The representatives names are Tony Fruzia and Steven Tyler. More

From booking my service appointment online, to being welcomed when I drove in, to the quick fix and friendly service I received, all was great. welcomed when I drove in, to the quick fix and friendly service I received, all was great. More

Mr. Burk was very helpful and made the experience worth our while. Although the communication could have been a little more thourough, I work at a dealership myself so I understand the busy nature. I would our while. Although the communication could have been a little more thourough, I work at a dealership myself so I understand the busy nature. I would definitely come back and refer this dealership and advisor. More

I came to the dealership to have my hood latch repaired and showed me the broken part to see what had happened to it. They also told me that my brake pads had worn down to about 1 millimeter left and that and showed me the broken part to see what had happened to it. They also told me that my brake pads had worn down to about 1 millimeter left and that it would be time to replace them soon. Since I am moving down to San Antonio soon and don't want to have to deal with that repair work while in medical school I decided to go ahead and have that work down while the car was in the shop, saving me another trip to Boardwalk or a dealership in San Antonio while I'm trying to study. More

Very friendly and fast service. Offered to take me home if I did not want to wait there. Reasonable prices. They washed my car and even vacuumed out the front seats. I will most definitely be back for my n if I did not want to wait there. Reasonable prices. They washed my car and even vacuumed out the front seats. I will most definitely be back for my next service. More

I had a couple of problems with my car but this dealership was very friendly and helpful throughout the entire process. I had to wait for a part for a couple of weeks (not at the fault of the deal dealership was very friendly and helpful throughout the entire process. I had to wait for a part for a couple of weeks (not at the fault of the dealership) but they were good with updating me frequently on the status of my car. They also loaned me a rental car for the two weeks that had no problems (I do a lot of driving for my work so this was necessary) Would definitely recommend for any of your needs! More

The speaker on my 2012 VW GLI needed to be replaced for the second time. The dealership was aware how frustrating that this is considering that my vehicle is less than a year old. They promptly scheduled m the second time. The dealership was aware how frustrating that this is considering that my vehicle is less than a year old. They promptly scheduled my service visit and completed the speaker repair. More