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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.2
389 Reviews

389 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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April 07, 2013

I was able to schedule a last-minute appointment to bring my car in when the check engine light came on. I used the online chat service and spoke with Beronica who got me scheduled right away. I always hav More

by lmeslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jacobs
Apr 08, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for entrusting your Jetta to AutoNation Volkswagen Park Cities for service. Please let Ted Jacobs know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great week.

April 04, 2013

Jorge was very helpful and made my service experience stress free and very easy. As someone who knows little about cars, he thoroughly explained what was wrong with my car and helped me make decisions ab More

by mbrehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Apr 04, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities experience on DealerRater. Please let Jorge Field know anytime that we can be of further service to you. We appreciate your business and recommendation.

April 04, 2013

I went in for a routine 30,000 mile service on my 2010 VW Jetta. I've worked with Jorge in the past and he is always friendly and patient. He offered the shuttle service because my service appointment woul More

by martinezmelissamarie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Apr 04, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for entrusting your 2010 VW Jetta to us for your 30,000 mile service. Please let Jorge Field know anytime that we can be of further service to you. We appreciate you.

April 03, 2013

It was a great experience. The people were very understanding and very friendly!! I did not have issues with the facility either, it was very clean! More

by BrieBrie1017
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Apr 03, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities experience on DealerRater. Please let Jorge Field know anytime that we can be of further service to you. We appreciate your business and recommendation.

April 03, 2013

They all are awesome! And Jorge is just an outstanding worker! What a great service! I highly recommend do businnes with them! I needed to check my tires pressure and then they checked all my car! They ev More

by Jairyvergara811
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Jorge Field
Apr 04, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your service experience with Jorge Field at AutoNation Volkswagen Park Cities. Please let us know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 30, 2013

my experience was very pleasant-able. My service adviser was very polite and helpful.. he worked with me and gave me the best possible advice for my needs... i am pleased to have worked with Tony. More

by sixpac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Apr 01, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your service experience at AutoNation Volkswagen Park Cities. Please let Tony Fruzia know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great week.

March 30, 2013

Tony took great care of me for my service and answered all of my inquiries I would like to thank him and the porters for helping me with everything More

by tjhudson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Apr 01, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your service experience at AutoNation Volkswagen Park Cities. Please let Tony Fruzia know anytime that we can be of further service to you. We appreciate your business and recommendation on DealerRater.

March 28, 2013

My car broke down and I had go get my car towed in. Jorge immediately greeted me and we discussed the problem with car. Jorge was kind enough to get me set up with a loaner car and followed up with m More

by abenson81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Mar 28, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for taking the time to share your service experience at AutoNation Volkswagen Park Cities. Please let Jorge Field know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 27, 2013

Great service, they fixed the issue i had with my car. They had me in and out in little time. I always recommend VW! Thank you More

by vanny001
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
Mar 27, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your AutoNation Volkswagen Park Cities experience on DealerRater. Please let Matt Lewis know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great evening.

March 23, 2013

Jorge was great-really funny, friendly, and knew what he was talking about. Also the shuttle drive was amazing, it was very nice that they have the option and the driver was very friendly. More

by AbbeyRichison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
Mar 25, 2013 -

Clay Cooley Volkswagen of Park Cities responded

Abbey, thank you for sharing your service experience with us at AutoNation Volkswagen Park Cities. Please let Jorge Field know anytime that we can be of further service to you. We appreciate your business and recommendation.

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