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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.5
676 Reviews

676 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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June 11, 2025

Justin was kind, and the service was semi quick however the lack of loaner vehicles was disappointing More

by ethan51219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 11, 2025

I had given twice my car but nothing had been done . . same error messages again pop up on the dashboard. It's so frustrating. More

by rbtchetan
Recommend Dealer
No
Employees Worked With
Robby Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
June 09, 2025

Michael Stewart has awesome customer service, also goes above and beyond. He took care of all this issues we needed. Thank you Mike! More

by vianey2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
June 09, 2025

It's great service People is very kind They really help us out all the time More

by Carolinagil97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 09, 2025

By far best experience I’ve ever had at any car dealership when it comes to service department! A+ More

by ConsMaPa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (service advisor)
June 09, 2025

Great customer service! Justin was very communicative kept me posted thru out the service process of my vehicle. More

by capetilloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 09, 2025

Ricky was friendly and helpful with the servicing my car. Anthony is always friendly as well. More

by lisathreatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky White
June 09, 2025

Katherine MacPherson provided the best customer service and was very helpful throughout our whole visit. Very friendly and very patient with us. We were very happy. More

by jaleman36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayms Badai
June 06, 2025

Service was very good. My advisor kept me updated on the work and wait time. The service technician said no other work was needed-a rarity at auto repair. The oil chang More

by morrison_monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schwartz
June 05, 2025

The only VW dealer I would take my vehicle I would highly recommend Clay Cooley to all VW owners More

by slidedown71
Recommend Dealer
Yes
Employees Worked With
Randall
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