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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.2
455 Reviews

455 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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April 10, 2025

Dropping off my vehicle was easy but i took four hours for an oil change which is unacceptable. More

by kelvindavis788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
April 09, 2025

If I could give 0 stars I would. Customer service is absolutely non existent for them. More

by johnson.leandra2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 09, 2025

Randy was great. Did a great job of communicating and explaining the problems with my car More

by gefritsch13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
April 07, 2025

Excellent and responsive Excellent and responsive, very helpful and a great attitude Excellent and responsive, very helpful and a great attitude. Quick turnaround on service. More

by sijaffer
Recommend Dealer
Yes
Employees Worked With
Asia
April 07, 2025

I was taken care of very quickly and was provided with great service. Randy was very professional More

by mayrahdzz92
Recommend Dealer
Yes
Employees Worked With
Randy
April 06, 2025

I really like the service I receive from your service advisor, Asian. She is on top of her game and very communicative at this dealership. Unfortunately, I have grown uncomfortable with the actual mechan More

by benson427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asian
April 06, 2025

My car still has the same problem. I don’t think it is the dealership as much as the actual car that is the issue. Girl that works the front Ariya or something like that is always and More

by audrarabroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 04, 2025

I just scheduled my appointment The service was really good And quick and they wash my car More

by villarrealjesse53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

I have no problems with this dealership. My advisor Justin Davis has been great. He met me when I drove up and promised that my car would be ready in a couple of hours. I brought my car i More

by cjacobscasino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Davis
April 02, 2025

Very friendly and accommodating. He went above and beyond when I needed a big repair. More

by Carrie.Lakins
Recommend Dealer
Yes
Employees Worked With
Randy Owen
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