Clay Cooley Volkswagen of Park Cities - Service Center

The girl who answered phone to make appointments was also very helpful to let me change to a different date and time... very helpful to let me change to a different date and time... More

Took longer than expected, but great customer service! Staff was friendly and hospitable. Great coffee! Staff was friendly and hospitable. Great coffee! More

Excellent service and communication. Ricky is a great service advisor. Very helpful cashier at check out too. Ricky is a great service advisor. Very helpful cashier at check out too. More

They always treat me right in the service department. I always feel they have my car in their best interest I always feel they have my car in their best interest More

He was very friendly, savvy, and guide me the best way to take the best decision take the best decision More

Asian has been the service advisor for my 17-year-old VW Jetta for years now, and she always instills great confidence in my service at Clay Cooley VW. Thorough, knowledgeable, and courteous, she consisten Jetta for years now, and she always instills great confidence in my service at Clay Cooley VW. Thorough, knowledgeable, and courteous, she consistently takes that time to explain each recommended service and assists me in maintaining my vehicle. While the promise of quality service from VW brought me in, it has been the consistent and dependable experience with a trusted advisor that keeps me coming back. I continue to be impressed with the service at Clay Cooley VW and recommend Asian and the entire team without hesitation. More

Great customer service, communication and very helpful The location is very comfortable and the staff were very informative The location is very comfortable and the staff were very informative More

Very easy and convenient, smooth expert Much better experience than from a couple of years ago, the employee was very nice and professional experience than from a couple of years ago, the employee was very nice and professional More

I brought my car in for its 30,000 mile service, a recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communicatio recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communication with me the entire time, and even followed up to make sure everything was OK after I left! When I picked up my car, the detail was perfect and the car looked fabulous but I still had an issue with the phone connection. Nate went above and beyond and was able to support me with the issue and get my connection working. More

Justin Dixon was prompt and courteous and ready to assist me with my car issues. me with my car issues. More