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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,287 reviews
January 24, 2012
Boardwalk VW has always done an outstanding job for service. When you bring the car to the service area, it is out of the elements and you a greeted by a servce advisor. Ted Jacobs has worked with me t service. When you bring the car to the service area, it is out of the elements and you a greeted by a servce advisor. Ted Jacobs has worked with me twice now with my 2006 Jetta and has always listened and given the repair needs with explanations. I like straight forward news. Knowing that it gets fixed right the first time is important to me. Great job to the crew at Volkswagen. More
by ccowles
Employees Worked With
Ted Jacobs, Ted Jacobs
January 23, 2012
Park Cities Volkswagon was the best experience I have had at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were c at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were charging me for service that Park Cities told me was covered under warranty. Park Cities attendant, Ted, was honest. Honesty goes a long way in my book. I will recommend all my VW driving friends to Park Cities. More
by HazelM.
Employees Worked With
Ted, Ted Jacobs
January 23, 2012
Robert and his team really helped me out with my repairs on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good will warranty to me and saved me lots of money - which I REALLY appreciated! More
by tdmiller66
Employees Worked With
Robert Craft
January 22, 2012
found them disrespectful and unappreciative to my time. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. More
by Ashly20112012
Employees Worked With
Medina
January 21, 2012
I know tha I can count on good quality service with Park Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. More
by mdurbin12
Employees Worked With
Tony Fruzia, Tony Fruzia
January 20, 2012
Excellent experience. Reid was a pleasure to deal with. I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my questions. More
by cityviolet
Employees Worked With
Reid Ryan, Reid Ryan
January 17, 2012
My Passat suffered a severe malfunction and was towed to Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. More
by earlew
Employees Worked With
Tony Fruzia, Tony Fruzia
