Clay Cooley Volkswagen of Park Cities

The dealership is conveniently located and offers transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. transportation to and from work for customers who need the service. The work was done in a timely manner and staff was very polite. More

Great costumer service, friendly sales guy & simple purchase process. Highly recommend this dealership it was my first purchase and I liked the experience and they make you feel comfortable. purchase process. Highly recommend this dealership it was my first purchase and I liked the experience and they make you feel comfortable. More

Joe Luna was great!!! We had come in earlier and were not very happy with our experience. One call to Joe later - and it was a totally different experience. After talking to him on the phone, we walked not very happy with our experience. One call to Joe later - and it was a totally different experience. After talking to him on the phone, we walked out with a new car three hours later. He made the entire experience seamless and it was the easiest car buying experience we have ever had. More

I came in for routine service - they caught other issues and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! and quickly addressed them with little inconvenience to me. I will continue to service with them for as long as I have my wonderful Wolfsberg! More

To Whom It May Concern: David Elsea is an excellent To Whom It May Concern: David Elsea is an excellent service advisor. I trust his word implicily, and greatly appreciate knowing a service advisor To Whom It May Concern: David Elsea is an excellent service advisor. I trust his word implicily, and greatly appreciate knowing a service advisor with such integrity. He is truly an asset to Park Cities, and I highly recommend his work, attention, follow-thru, professionalism and, again, integrity. Funny, turns out that a good friend - unbeknownst to me until recently - also only sees David when she brings her car to Park Cities. So, looks like his reputation is highly respected, and valued in the VW community. He deserves tons of recognition for his outstanding work. Thank you, Kitti Smith kit More

By far the easiest most enjoyable experience I have ever had while purchasing a car and I would recommend this dealership to anyone looking to purchase or lease a new Volkswagen. Olivier Zitoun was honest, had while purchasing a car and I would recommend this dealership to anyone looking to purchase or lease a new Volkswagen. Olivier Zitoun was honest, professional and fun to work with. He was also VERY TASTY. Everyone I spoke to was friendly and made me feel confident in the dealership. My sales associate Olivier, David and BJ in the sales office and Juan in finance were upfront and provided all the information I needed to make an easy decision. I purchased a VW Jetta SE and could not be happier. Thank you Olivier and Park Cities Volkswagen!!! More

We arrived at the dealership at 5:45pm, and closing time was 6pm. Nonetheless, we left with our new car at 7:05pm. Our experience was great. Olivier is definetely special, he is extremely personable, highly was 6pm. Nonetheless, we left with our new car at 7:05pm. Our experience was great. Olivier is definetely special, he is extremely personable, highly energetic, empathic, sincere and humble. The parkcities VW team is just as dynamic. We left with our toureg, and unfortunately, the GPS system failed the next day. I took the car back and I had a new loaner car in 5 minutes, awesome! That day I received 3 calls updating me on the issue at hand, the car's antenna had malfunctioned. It was replaced and again I went back and in 5 minutes I had my new car back, with some added goodies: baked warm cookies and a plethora of gifts for my upcoming baby shower! Like I said, Olivier is like no other and so is his team. I would definetely recommend them to anyone, even before the gifts;-) The quick experience of buying the car was great, however, how they handled the problem was the real determinant of how outstanding this team is. More

Steve did an excellant job with my purchase of a 2012 VW Beetle. Once we had a deal...Steve was great at executing the process all the way to the delivery of my new car. It was a pleasure to work Steve. Beetle. Once we had a deal...Steve was great at executing the process all the way to the delivery of my new car. It was a pleasure to work Steve. More

i had leased 2 vehicles from lewisville v/w and when i went to trade the second lease early the sales person tried to sale me the car at sticker price like i was some kind of idiot. reid ryan from park went to trade the second lease early the sales person tried to sale me the car at sticker price like i was some kind of idiot. reid ryan from park cities v/w contacted me and i knew my lease was close to term so we went over some numbers and we were able to work a large portion of the deal over the phone. i told him what i wanted my payment to be and what i was willing to put down. i thought i was going to get another passat and much to my suprise i ended up leaving with a cc which is the car i wanted i just didn't think i would be able to afford the payment. no only was reid and of course juan in finance so very easy to work with they went out of their way to make sure i was happy and and that i got the car i wanted. this is the first time i have purchase a car and not had to hagle and spend the entire day at a sales person running me around in circles. i will be a return customer at park cities v/w once this lease is complete and have told everyone that has seen the car what a great experience i had. More

Olivier Zitoun was fantastic at Park Cities Volkswagen. We walked in, he was very helpful, knowledgeable, and courteous, and we made a deal within thirty minutes. Everything was great and we're very happy We walked in, he was very helpful, knowledgeable, and courteous, and we made a deal within thirty minutes. Everything was great and we're very happy we shopped there. We definitely will return there when we trade in our Jetta. More