Clay Cooley Volkswagen of Park Cities

Responsive attention to my needs. No complaints about anyone with whom I dealt. Management worked with me to reach my goal of spending a certain amount on a car. i've had a Volkswagen before and know th anyone with whom I dealt. Management worked with me to reach my goal of spending a certain amount on a car. i've had a Volkswagen before and know that i will be pleased with this one also. i bought an extended warranty at the dealership's suggestion which will give me piece of mind. More

We looked for a VW at Park Cities, Richardson VW and Rusty Wallis VW and found dealing with Park Cities the most straight forward. Coming from the UK our approach to buying cars is more about the transa Rusty Wallis VW and found dealing with Park Cities the most straight forward. Coming from the UK our approach to buying cars is more about the transaction and ticking the right criteria in terms of the product and price rather than about building relationship with the dealer. Olivier Zitoun was easy to deal with and gave us options on both new and used models, arranged prompt test drives and provided recommendations in terms of price versus specification. Olivier provided us the opportunity to go through the various specifications and prices in our own time before we sealed the deal and he arranged for better Finance deal than my bank was offering and enabled us to collect the car on the same day so thanks to Olivier and the team at Park Cities. I would recommend doing your research on line about the model and have a budget in mind so that time spent with the sales team is productive and Olivier and the Park Cities team can guide you more effectively through the product ranger and negotiate accordingly. More

Great friendly and knowledgeable service. This was a long distance transaction and not only was Olivier very prompt on returning calls and getting answers he also went the extra effort to pick me up at long distance transaction and not only was Olivier very prompt on returning calls and getting answers he also went the extra effort to pick me up at that airport and bring me do the dealership. Car was as described and he was eager for me to drive and "experience" the GTI power and handling. Even with a few hiccups on the financing it was by far the easiest car buying experience from a dealership I have had. Thanks for making it easy Olivier! More

Olivier could not have been more helpful, responsive and accommodating. Answered all my questions, was patient as we explored and test drove several models, and fought to get us a great deal when it came ti accommodating. Answered all my questions, was patient as we explored and test drove several models, and fought to get us a great deal when it came time to sharpen our pencils. Park Cities VW was a great experience all around. More

Walked in on a whim, but very glad that I did. Israel Velasquez met me at the door. He helped me locate the car I was looking for, doing a search at other VW dealers in Texas to get me exactly what I wa Velasquez met me at the door. He helped me locate the car I was looking for, doing a search at other VW dealers in Texas to get me exactly what I wanted. The pricing was fair both on the new car and for my trade. I've bought several cars over the last couple of years (extended family), and this was the fastest and easiest transaction of all. Israel also was very knowledgeable about the VW models. I do a fair amount of research on the internet and have had the experience at other dealerships where the salesman appeared to know less about his product than I did. That was not the case with Israel. I recommend him and this dealership highly. More

I went in for a saftey recall and the bodyshop team got me in quickly. The repair was assigned to Tony Fruzia, who was very friendly and accomodating. The repair was completed 30 minutes earlier than antic me in quickly. The repair was assigned to Tony Fruzia, who was very friendly and accomodating. The repair was completed 30 minutes earlier than anticipated and the cost was free. The overal experience was positive and invting--I'll defenitely continue to have my car serviced at this dealership! More

They had the car I wanted and worked quickly to get it ready for me and at copetative price. I am very satisfied with the product and service warranty that comes with purchasing a used vehicle at a VW dea ready for me and at copetative price. I am very satisfied with the product and service warranty that comes with purchasing a used vehicle at a VW dealership. Evan and Peter were extremly personable and worked hard to process the deal in a timely manner. More

I've been to this dealership several times for service. Always great, always friendly, always good work. Usually don't have to wait too long, and when I do, I just connect to their free WiFi and work in th Always great, always friendly, always good work. Usually don't have to wait too long, and when I do, I just connect to their free WiFi and work in the very nice waiting room. Tony Fruzia is great as a service rep - ask for him if you go there. Overall, I highly recommend this dealership for service! More

Excellent, very friendly service. Would highly recommend. Robert was able to squeeze me in without an appointment, and gave me a realistic approximation of how long my service would take. he als recommend. Robert was able to squeeze me in without an appointment, and gave me a realistic approximation of how long my service would take. he also gave me a recommendation for a body shop that could fix my hail damage. More

This is the 6th car we have bought from the Boardwalk Autogroup of dealerships, and every experience has been wonderful. The sales staff is knowledgeable and professional, the pricing was most competitiv Autogroup of dealerships, and every experience has been wonderful. The sales staff is knowledgeable and professional, the pricing was most competitive, and there was a terrific inventory from which to select. This is the BEST dealership. More