Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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We rang the Park Cities dealership from California expecting to have long complicated haggling in our future, instead we got information fast about the differences between emissions here in California expecting to have long complicated haggling in our future, instead we got information fast about the differences between emissions here in California, and in Dallas, the exact car we wanted for our son, the financial alternatives laid out in a clear and precise way, we were not pressured in any way, and were treated in a very friendly manner. Olivier even collected our son from the airport to give him the car in person and avoid him having to drive from Los Angeles to Dallas. We are thrilled to have bought the car that we wanted for our sons 21st birthday present from such a welcoming organisation - thankyou so much, Olivier, kindest regards, all the Grosslights More
Robert always takes good care of me. It does not go unnoticed or unappreciated. That is why I recommend people to the dealership- they type of service he provides. the waiting areas are clean and provi unnoticed or unappreciated. That is why I recommend people to the dealership- they type of service he provides. the waiting areas are clean and provide coffee and bottled water. the wash service they provide makes them a top tier dealer in DFW. that is HUGE benefit to being a customer. More
I had a very pleasant experience and Myron helped get me an affordable car that met all of my needs! The entire staff was friendly and worked with me to make sure I had a good experience. I would definite an affordable car that met all of my needs! The entire staff was friendly and worked with me to make sure I had a good experience. I would definitely recommend this dealership to a friend! Thank you! More
Tony Fruzia provided excellent service and was very understanding. I had come in for a check engine light and 100,000 maintenance check and thought it would only at most half the day. Given that there understanding. I had come in for a check engine light and 100,000 maintenance check and thought it would only at most half the day. Given that there were other problems with my car, Tony provided me updates on what needed to be done. He was understanding in when I decided to not fix all of the issues due to the cost of the work. Overall the customer service was excellent and the work performed was good. More
Aaron Allision is always pleasant, friendly, and always prompt to return calls keeping up to date with the status of my vehicle. I highly reccommend her at this location. The dealership is easy to access, prompt to return calls keeping up to date with the status of my vehicle. I highly reccommend her at this location. The dealership is easy to access, and always has a clean customer waiting room. The quality of work perfomed at this dealership is excellent. More
I bought a used vehicle from Park Cities VW. I had researched the different types of vehicles I was interested in and found one at PCVW. I called to setup an appointment to test drive the vehicle with researched the different types of vehicles I was interested in and found one at PCVW. I called to setup an appointment to test drive the vehicle with the salesman, Olivier. Olivier was very helpful and understanding. I feel like I got a good deal and was treated fairly by PCVW. I attribute those feelings to Olivier for the way he handled everything. There was no wasted time or energy on negotiating. I would recommend buying a vehicle from PCVW and if possible, Olivier. More
Tony has a great attitude. He always welcomes me with a smile. He also got approval for my new tire with no out of pocket cost from me. I appreciate driving out of the dealership with a newly washed car. smile. He also got approval for my new tire with no out of pocket cost from me. I appreciate driving out of the dealership with a newly washed car. I do hope Tony gets the recognition that he deserves. More
Great customer service. I brought my car in for an oil change and my service advisor described what was being done to my vehicle including the next scheduled service which is at 80,000 miles. I would high change and my service advisor described what was being done to my vehicle including the next scheduled service which is at 80,000 miles. I would highly recommend this dealer to anyone. Thank you very much. More
Robert is amazing! Best help ever! Everyone needs to use him! The service was great! Robert was extremely helpful. He took great care of my little jetta. She was in perfect shape when I got her back. Robert him! The service was great! Robert was extremely helpful. He took great care of my little jetta. She was in perfect shape when I got her back. Robert was friendly, trustworthy, informative and overall GREAT! More
Olivier gave me superior service, and explained everything in great detail. He took a lot of time with me, and made the experience extremely enjoyable. He even came back to the dealership when I everything in great detail. He took a lot of time with me, and made the experience extremely enjoyable. He even came back to the dealership when I came back to pick up the car, after he had gone home with an injured back, to make sure that I was being taken care of. He was very knowledgeable about the car, and was able to answer all of my questions. I will recommend this dealership and Olivier to my friends who may be in the market for a car. More