Clay Cooley Volkswagen of Park Cities

This was by far the best car buying experience I've ever had! I've always dreaded having to buy a new car but this has changed my entire outlook on it. Steve Wyatt worked with me until he was able to had! I've always dreaded having to buy a new car but this has changed my entire outlook on it. Steve Wyatt worked with me until he was able to find me exactly what I wanted and I never felt pressured because he treated me like getting me the best deal was the only thing that mattered. His customer service is unbeatable! And then David Hagler also took the time to answer my many questions about the loan and options they provided me with. They were both so courteous, friendly and knowledgable that it made the decision to buy a new Tiguan easy and fun! They both patiently worked with me until I was completely satisfied. And after the sale was completed, and even though it was past closing time, Steve still took the time to answer all of my questions and make sure everything was just as I needed before I drove the car off the lot. I will recommend the service and rave about the experience to all my friends and family! . Thanks so much for finding me exactly what I was looking for and even more for making it such a great experience! More

Great person to work with. Very nice personality. He gave us the best possible deal. I really recommend Steve. He tried his best to find car we want it. He also explain everything related to car. us the best possible deal. I really recommend Steve. He tried his best to find car we want it. He also explain everything related to car. More

DAVID ELSEA IS EXCELLENT SERVICE ADVISOR,WELL KNOWLEDGE,STRAIGHT FORWARD,HONEST,AND A ROLE MODEL TO OTHERS.THANK YOU DAVID AND A SPECIAL THANKS FOR BROADWALK VOLKSWAGEN PARK CITY FOR HAVING HIM I KNOWLEDGE,STRAIGHT FORWARD,HONEST,AND A ROLE MODEL TO OTHERS.THANK YOU DAVID AND A SPECIAL THANKS FOR BROADWALK VOLKSWAGEN PARK CITY FOR HAVING HIM IN THEIR STAFF. More

My experience with Park Cities VW was exceptional. I needed a car and Charles Lockhart found me a great car. He listened to what I needed and guided me to the best car for me. I was under pressure bec needed a car and Charles Lockhart found me a great car. He listened to what I needed and guided me to the best car for me. I was under pressure because my other car was totaled and I needed a car. I have bought 4 other cars from this dealership and have always been satisfied with my purchases. This is my 5th car and I am very pleased with the car. Then Matt Hewison came and told me that I could move forward with my new/used car purchase. I feel Charles and Matt really took care of me. This dealership has always give me excellent customer care. Every depatment from the receptionist, the service group, the cashier, the salesman, and the finance department has been nothing but exceptional. They all seem to enjoy their jobs and enjoy pleasing the customer. They all got the extra mile. This makes a difference in how you deal with a customer. I wish we had this group in congress. I also like their donuts. Thank you Charles and Matt. I really appreciated your support. Thank you, Beverley McClellan More

My family was looking for a reasonably priced used car for my sixteen year old brother. While searching through countless numbers of cars online and even visiting different dealers, we were not really imp for my sixteen year old brother. While searching through countless numbers of cars online and even visiting different dealers, we were not really impressed or satisfied with any of the options we saw. I came across a 2006 Nissan Altima at this dealership and when I called to inquire about it, Olivier was the one who answered the call. From going through their inventory online, I realized that this car is probably the cheapest car they are selling. However, this is where I was thoroughly impressed by the way Olivier treated my family. He showed us the same respect that he would have shown someone that was buying a new car from him. He was very upfront about the car and gave us really honest feedback. The whole process of buying the car was so hassle free. I don't know how the rest of the sales people are at this place, but I know that Olivier is definitely one of a kind. Although we were through with the paperwork, there was a delay for us to take the car home because they were doing some maintenance on it. Olivier was really professional and periodically updated us on the status of the car. He has definitely made this whole experience worry free and I would recommend him to anyone looking to buy a car from this dealership. More

Robert provided great service for BOTH of my cars this past week. He was not only kind & courteous, but he and the crew exceeded the time estimate given to us and got us on our way in a freshly cleaned c past week. He was not only kind & courteous, but he and the crew exceeded the time estimate given to us and got us on our way in a freshly cleaned car. I will definitely be using Park Cities VW and Robert in the future. More

You have got to buy a car here! I have purchased five other cars in my life and have never experienced the level of service I received from my salesman, Olivier or from this dealership. He was informati other cars in my life and have never experienced the level of service I received from my salesman, Olivier or from this dealership. He was informative, listened to my concerns and made the entire car buying experience fun while never forgetting the limitations I had set. I felt immediately like I was getting 100% of his time and effort and left the dealership with his card and assurance that I could call him with any concerns or problems I may have - although I am not expecting any. However, it turned out that I left my garage door opener in the trade-in vehicle, I immediately called him and he said he would put it back for me (this was Wednesday before Thanksgiving) - imagine, when I went back on Sunday (after the Thanksgiving, so you know they were busy) - he remembered me and immediately got my garage door opener for me! You can't go wrong with this dealership or with Olivier! More

This by far was the best experience I have had buying a new vehicle, they did not attack me like a pack of hungry dogs! I got to look around on my own, and once I found the car I wanted I was in and out in new vehicle, they did not attack me like a pack of hungry dogs! I got to look around on my own, and once I found the car I wanted I was in and out in 2 hrs. Joe Luna was a great salesman! Go JOE! I will go back again! Stephany More

We have a complicated car (Phaeton) to work on and always feel confident in the technician at Park Cities Boardwalk. Always thorough with quality of care. feel confident in the technician at Park Cities Boardwalk. Always thorough with quality of care. More

The whole experience was Great. It was easy to make the appointment, drop off the car and pick it up. The charges were explaned before they started work and then explained at the completion. appointment, drop off the car and pick it up. The charges were explaned before they started work and then explained at the completion. More