Clay Cooley Volkswagen of Park Cities

Buying a car ay Park Cities VW was one of the best car buying experiences I have had. From the initial phone call with Joe Luna all the way through the financing department, everyone was very frienbdly a buying experiences I have had. From the initial phone call with Joe Luna all the way through the financing department, everyone was very frienbdly and helpful. Joe made us feel like he really wanted our business and that the support we would want would not stop once we drove the car off the lot. Furthermore, I really felt like we got a very fair price on the car we purchased. Even more impressive was the service we received immediately after the purchase was complete. Eventhough it was after hours, Joe Luna spent the time needed with us to setup the car for our phones and other peripheral devices and walk us through all of the features that made the experience with the car even better. I would recommend this dealership and especially Joe Luna to anyone that is looking for a great car and a wonderful buying experience. More

If you're like myself, and hate walking onto a dealership's lot and immediately get bombarded with salesmen; then Park Cities Volkswagen is for you and I. Ask for Steve Wyatt. He's down to earth a dealership's lot and immediately get bombarded with salesmen; then Park Cities Volkswagen is for you and I. Ask for Steve Wyatt. He's down to earth and will not pressure you with any up selling; and he'll work with you to get what you want from the dealership. Park Cities went above and beyond the call of dealerships when a misfortunate misshape occurred to my new 2012 Jetta on the way home from taking delivery. With no obligation what so ever; Park Cities came to the rescue the next day. I will return to Park Cities Volkswagen for all my service need and will return for my next new car purchase. More

My original appointment was made with Tony, but was informed that because just an oil service it would be with Brittney. Prior to her checking out my vehicle, Tony made sure to introduce Brittney to m informed that because just an oil service it would be with Brittney. Prior to her checking out my vehicle, Tony made sure to introduce Brittney to me and she displayed excellent customer service. She was extremely friendly at drop off and when my car was ready!! I can not speak of anything negative of the service or the adviser as it was great!! Thanks! More

My visit to Park Cities VW started online while looking through their inventory and with applying online for credit. The process took a few days, but once I made contact again, expressing interest, Reid R through their inventory and with applying online for credit. The process took a few days, but once I made contact again, expressing interest, Reid Ryan contacted me as my sales associate and helped me through the process of providing everything necessary to get approval. When I got to the dealership, Reid was very helpful, showing me multiple vehicles and allowing me to test drive several until I was certain which was the right one. What I appreciate is that Reid didn't try to pressure me into buying anything, but was very good at listening and allowing me space to make a good decision. Matt (and Patrick) in Finance were great. They secured me EXCELLENT financing rates with a solid lender with terms I could handle. I am so pleased that I will be back to buy a second vehicle in the next few months. More

Aaron was no nonsense and was able to keep me apprised of exactly what was needed and the timeframe in which my service should be complete. She took the time to re-schedule my shuttle pick-up time to coinci exactly what was needed and the timeframe in which my service should be complete. She took the time to re-schedule my shuttle pick-up time to coincide with the additional time required to complete the service of my vehicle. She was very easy to deal with and didn't pressure me with any up-selling. More

As a loyal Volkswagen customer, my lease was up on my As a loyal Volkswagen customer, my lease was up on my 2009 EOS. I had spoken to the dealership earlier in the year about trading in for a new one As a loyal Volkswagen customer, my lease was up on my 2009 EOS. I had spoken to the dealership earlier in the year about trading in for a new one. I showed up yesterday after work and they knew I did not want a long drawn out process. Within an hour they had my new car and I turned in my old one! The service I received yesterday was outstanding and explains why Volkswagon has been my choice of cars for over 9 years! More

It was a nice dealership, people made sure we were happy with our purchase. They helped us with everything to make it all smooth. Thanks! with our purchase. They helped us with everything to make it all smooth. Thanks! More

I just bought a car last Saturday and Joe Luna was the one who helped me. He was very kind and knowledgeable. I was very happy with my new car and Joe's services. I definitely will recommend Joe to anybod one who helped me. He was very kind and knowledgeable. I was very happy with my new car and Joe's services. I definitely will recommend Joe to anybody that I know if they want to get a new car :-) More

Anthony (Tony) and Clint are THE BEST!!! I would and do highly recommend them both. I've dealt with Tony for many years now and he has always been professional, courteous and helpful. I've only recently h highly recommend them both. I've dealt with Tony for many years now and he has always been professional, courteous and helpful. I've only recently had the pleasure of interacting with Clint, and the experience was the same. I love my VW car and wouldn't dream of taking her anywhere else and when it comes time to buy a new car you bet I'm coming back to Tony and his team at the Park Cities Volkswagen Dealership!! More

Steve was very friendly and knowledgeable. I also felt him to be much more straightforward than salesmen I've dealt with in the past. Overall, it was one of my best buying experiences. him to be much more straightforward than salesmen I've dealt with in the past. Overall, it was one of my best buying experiences. More