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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,134 reviews
January 22, 2012
found them disrespectful and unappreciative to my time. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. More
by Ashly20112012
Employees Worked With
Medina
January 21, 2012
I know tha I can count on good quality service with Park Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. More
by mdurbin12
Employees Worked With
Tony Fruzia, Tony Fruzia
January 20, 2012
Excellent experience. Reid was a pleasure to deal with. I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my questions. More
by cityviolet
Employees Worked With
Reid Ryan, Reid Ryan
January 17, 2012
My Passat suffered a severe malfunction and was towed to Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. More
by earlew
Employees Worked With
Tony Fruzia, Tony Fruzia
January 16, 2012
David Elsea genuinely cares about his customers. He did an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the cost was reasonable. I had a check engine light (CEL) on and a few recall items to repair. Exhaust Pressure Sensor B was the cause of the CEL. The part was $96.00 but labor & tax was $170 for what should have been 15 minutes of labor. The part is easily reached and replaced by disconnecting 3 screws, 2 small hoses and quick connect electrical plug. Should have been $50.00 or less in my book More
by gscloud
Employees Worked With
David Elsea
January 15, 2012
This was my second time leasing a vehicle from this dealership and it was a friendly and quick process. They do a great job of walking you through the process and keeping you in the loop. dealership and it was a friendly and quick process. They do a great job of walking you through the process and keeping you in the loop. More
by quickrating
Employees Worked With
Reid and Pete, Pete Hodges, Reid Ryan
January 15, 2012
Had a great buying experience. None of the haggle, just straight to the point. I was debating between the VW CC and the Lexus IS250. In the end, the VW was the way to go. The price was much more reasonable straight to the point. I was debating between the VW CC and the Lexus IS250. In the end, the VW was the way to go. The price was much more reasonable and better gas mileage. More
by whunter
Employees Worked With
Steve Wyatt and David Hagler, Steve Wyatt
