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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.2
1,021 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,021 reviews

February 24, 2012

These 4 guys are the dream team of Park Cities! Each guy provided superb service in each area of the car buying process. David as my service advisor was great...I can thank him for me driving off in a new More

by Allison63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Hodges, Olivier Zitoun, David Elsea, Patrick Carroll, Pete Hodges
Feb 25, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Allison, congratulations on your new 2012 Passat. What an outstanding car! We appreciated the opportunity to continue to earn your business. Thank you for sharing your experience with David, Peter, Patrick and Olivier. Please let us know anytime we can be of further assistance to you.

February 22, 2012

Park Cities Volkswagen is great to deal with! They meet all your needs and more. They go above and beyond to satisfy their customers. The service department is very kind and helpful. VW is understanding More

by aahorner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Feb 25, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience with us on DealerRater. We sincerely appreciate your business and please let David Elsea know anytime we can be of further service to you. Enjoy this beautiful weekend in North Texas.

February 21, 2012

Came in for a used car, left with a new car with ZERO Hassle! I got a great price for both the car I bought and the car I traded in, although I had no plans to trade in they offered a great trade in valu More

by steverc
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Israel Velasquez , Israel Velasquez
Feb 21, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Steve, thank you for giving Park Cities Volkswagen the opportunity to earn your business and for sharing your experience this afternoon on DealerRater. Please let Israel Velasquez know anytime we can be of further service to you. Congratulations on your new Jetta.

February 20, 2012

They were very easy to deal with and worked very quickly to get me the car and price I wanted. They beat the competition's offer and had the model I wanted with the color combination I liked. More

by kr00zn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noble and Matt, Matt Hewison, Noble Seely
Feb 20, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new VW and thank you for sharing your Park Cities Volkswagen experience. Please let Noble Seely and Matt Hewison know whenever we can be of further service to you.

February 18, 2012

Went in worried because of a check engine light was on. Robert met with me without an appointment explained everything that was going to happen that day, and got me a shuttled around while my car was worke More

by Domindallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Craft
Feb 18, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for giving us the opportunity to earn your service business at Park Cities Volkswagen. Please let Robert Craft know anytime we can be of service to you.

February 17, 2012

I came into the dealership with no appointment as I could not forsee a bad battery coming and Ted let me know right away the cost and approx time it would take to complete the assessment. I expressed I was More

by sspruill8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jacobs, Ted Jacobs
Feb 17, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience here on DealerRater. Please let Ted Jacobs know anytime we can be of further service to you.

February 16, 2012

I visited Park Cities / Boardwalk VW to look at a Certified Pre-Owned GTI. The sales representative I dealt with was Olivier Zitoun. He was very friendly and helpful as I checked out the car, and the More

by gavinlarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier Zitoun, BJ Knous
Feb 16, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new GTI and thank you for sharing your Park Cities Volkswagen experience with us here on DealerRater. Please let Olivier Zitoun or B.J. Knous know anytime we can be of further assistance to you.

February 16, 2012

I came in for my 40,000 mile service. David and the service team were quick and courteous. As always service was great, it is nice to be valued as a customer. More

by KellyMeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Feb 16, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Kelly, we absolutely value you as a customer. Thank you for sharing your service experience with us on DealerRater. Please let David Elsea know anytime we can be of further service to you.

February 14, 2012

David was awesome. My comment is for the pricing. I think it is ridiculous that you charge your customers $119.95 for a oil change and tire rotation (10k mile service). That is what BMW and Mercedes c More

by tstout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Feb 14, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Although we pride ourselves on providing the best overall service and value for Volkswagens in Dallas, we can understand your frustration when it comes to pricing. Please contact David Elsea or Robert Rippy anytime we can be of assistance to you.

February 14, 2012

Oliver Zitoun was very helpful to us in the entire process of purchasing our Routan minivan. He is very experienced and knows the process very well. He made the car buying very easy for us. We were in More

by vaishuvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Zitoun
Feb 14, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience with Olivier Zitoun. Please let us know anytime we can be of further service to you. Congratulations on your new Routan.

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