Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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We came to Park Cities VW several months ago while looking for a new car for our daughter. While we did not buy a car on that visit we were impressed with our sales adviser, Oliver Zitoun. When we r looking for a new car for our daughter. While we did not buy a car on that visit we were impressed with our sales adviser, Oliver Zitoun. When we resumed looking for a car for he,r we chose to drive 45 minutes to this dealership even though there was a VW dealership in the town where we live. We were impressed with the "no pressure" demeanor, courtesy and respect we were given during our initial visit and wanted to return here where we knew the actual sale would be hassle free and speedy.. We also appreciated the way in which he included our daughter in the process. He made it a priority to ask her opinion and explain the vehicle operation to her. She felt very important and we think it will help her to better realize the responsibility involved with owning a car. We reached an understanding on a fair price very quickly and had a car in less than an hour. Oliver made special efforts to get our "additions" to the car completed while we went to lunch. It was the quickest car buying experience e have had in 29 years. More
It was a great experience and the purchase of my new VW eos did not take as long as expected. Price for my trade in and my new vehicle was settled on rapidly. In addition I was able to borrow the VW eos go eos did not take as long as expected. Price for my trade in and my new vehicle was settled on rapidly. In addition I was able to borrow the VW eos go to lunch and think about it before I had to sign my paperwork!!! More
On February2, 2012 I dropped into the service department of Park Cities Volkswagen after an engine warning light activated on the dashboard of my Jetta Sport Wagon. I asked Service Representative Tony Fruz of Park Cities Volkswagen after an engine warning light activated on the dashboard of my Jetta Sport Wagon. I asked Service Representative Tony Fruzia if he could work me in as I was free that day and he got right on it. I was warmly welcomed and he kept me updated every step of the way until the repair work had been performed and I was on my way. I have always received outstanding service from this dealership and in fact Tony commented on my low customer number when I checked in. I mentioned that I bought my first Volkswagen there back in 1978 when the dealership was known as Economy Volkswagen. I have had a succession of cars maintained by this dealership in all the years since and have the satisfaction of knowing that they are professionally maintained by VW's best support staff. I have enjoyed driving Volkswagens with their German engineering and will continue to do so knowing I am in good hands with Park Cities Volkswagen and Tony Fruzia. Many thanks for such a positive service experience. Best regards, Donald K. Cowan More
Although the wait for my new Passat TDI premium was longer than expected (not the dealers fault), the experience was totally better than I expected. Myron (sales) was very helpful getting to know all longer than expected (not the dealers fault), the experience was totally better than I expected. Myron (sales) was very helpful getting to know all of the bells and whistles of my new car. Matt (financial officer) helped me obtain the best financing. Thanks guys!!! More
I completely enjoyed buying my new Tiguan for my daughter. It was a surprise for her and the guys at Park Cities VW did all they could to help me pull it off. The car buying experience was the best daughter. It was a surprise for her and the guys at Park Cities VW did all they could to help me pull it off. The car buying experience was the best I have had (and I have bought cadillacs, Lexus, Toyota, Porsche, to name a few). The team I worked with were superb. They filled all my needs in securing this car at the best price, the best interest and took very good care of me and my 79 y/o mother who was with me at the time. In fact, my mother is probably buying the EOS-trading in her baby-the mercedes! thank you Park Cities VW foer everything so far and I will be seeing you again. More
The personal is very clear and honest at the service department, they explain what are the options you have and let you make an informed decision about your car. department, they explain what are the options you have and let you make an informed decision about your car. More
VW & Steve Wyatt were very kind and easy to work with on my lease turn in/purchase. They worked hard to satisfy my needs without making me feel pressured. I would recommend Park Cities VW to other consum on my lease turn in/purchase. They worked hard to satisfy my needs without making me feel pressured. I would recommend Park Cities VW to other consumers. More
they where amazing to work with. great customer service. i was very happy with the outcome and love my new car. i would definitely recommend them . great experience!! i was very happy with the outcome and love my new car. i would definitely recommend them . great experience!! More
My daughter was driving our VW Bug and began to smell gas. She thougth it was the truck ahead of her. By the time she got home we could see/smell gasoline coming from the front right side of the car. Thi gas. She thougth it was the truck ahead of her. By the time she got home we could see/smell gasoline coming from the front right side of the car. This was 5:15pm - we took the car to your location and were relieved to hear you still had mechanics on duity. They pushed the car into your garage and we were told there was a hole in the fuel line. You had the part, performed the necessary mechanics and then proceeded to wash the car to help eliminate the gasoline odor and gave us back the car. Your Team is AWESOME! Thank you for consistently exceeding our expectations. I wish I could remember the name of the peson who helped us. This is the second time I have been helped by him and he has been truly wonderful - he completed the paperwork for the past two times I have been in to see you, so it should be easy for you to find. We will be back! Mary Pat Sullivan More
Steve is the best ever sales man. He is very knowledgeable, no pressure, and personable. He is my sales man for life...........if w/ Volkswagen. knowledgeable, no pressure, and personable. He is my sales man for life...........if w/ Volkswagen. More