Clay Cooley Volkswagen of Park Cities

I am in sales and I am aware that if a person does not like you, they will not buy from you. Joe has a natural like-ability quality about him. He knows his product and takes his job seriously while at the like you, they will not buy from you. Joe has a natural like-ability quality about him. He knows his product and takes his job seriously while at the same time making you feel comfortable. Well, after all I did walk away with a car. I diod not expect to do that today. He paid me to say this. Just Kidding! More

I bought my last two cars here on the strength of the service department. The service rep always takes the time to patiently explain what's wrong with my car, what needs to be done, and what my options a service department. The service rep always takes the time to patiently explain what's wrong with my car, what needs to be done, and what my options are. Often the rep calls in the mechanic who's actually done the work to answer questions. Several times I've been told about situations I was not aware of but that could become troublesome: Two tires that would soon need to be replaced, or a small leak that might develop into a big leak in a couple months. Because of this kind of service, when I drive out I'm confident there are no hidden problems that will pop up later, when I'm not expecting them. This sense of confidence is really the most important thing the dealer has to sell. More

This internet sales person Steve Wyatt was very professional on helping me decide on the purchase my Jetta Volkwagon from Volks Wagon of Park Cities in Dallas,Texas on Lemon Av. I recommend anyon professional on helping me decide on the purchase my Jetta Volkwagon from Volks Wagon of Park Cities in Dallas,Texas on Lemon Av. I recommend anyone to go talk with him on his outstanding customer service at Park Cities Volkswagen, and I assure you that his customer service will help you buy the Volkwagen that fits your need from the internet sales department. You will be happy once you drive off in your new car! More

We came in to purchase two cars here after a bad experience at another dealership. the negotiation process was low key an not stressful. Although the 0% financing was not available on a 2013 model experience at another dealership. the negotiation process was low key an not stressful. Although the 0% financing was not available on a 2013 model, they found us a great loan deal regardless. Mryon was informative and explained the features of the car thoroughly. Now its time to drive. Good team here. More

Park Cities and the sales/finance staff was amazing! Coming in to lease a car for the first time, the staff was very accommodating and helped me through the process. I was able to discuss numbers and ne Coming in to lease a car for the first time, the staff was very accommodating and helped me through the process. I was able to discuss numbers and negotiate prices to get the price to something that made me comfortable to pay. To make me more confident with my purchase, they let me take the car for an overnight test drive as well. The customer service was great, offering me water and making sure I was comfortable while visiting. I didn't feel like I was at the car dealership and all they wanted to do was make the deal. They were very patient, answering my questions there or through e-mail, and not bugging me about when I was going to come back. My experience was great and I would recommend this dealership and VW to anyone! More

Tony has been great everytime i bring my car. He is very professional and informative about what is being done and how long it will take. Any future repairs that need to be done i know that i can come to To professional and informative about what is being done and how long it will take. Any future repairs that need to be done i know that i can come to Tony and everything will be taken care of. More

This was my first time at the Park Cities for service since purchasing my brand new 2012 VW Tiguan. So far I have no problem with customer service or the employees with servicing my car. Hopefully, tha since purchasing my brand new 2012 VW Tiguan. So far I have no problem with customer service or the employees with servicing my car. Hopefully, that won't change for my future service appointments. More

Olivier was super friendly and worked very hard to get us an awesome deal! It was a pleasant experience that went seamlessly from start to finish. an awesome deal! It was a pleasant experience that went seamlessly from start to finish. More

Chad was thorough and honest about what repairs were required versus what was suggested. He also set a reslisitic timeframe on the repairs and made sure that committment was kept. required versus what was suggested. He also set a reslisitic timeframe on the repairs and made sure that committment was kept. More

Brittney was outstanding! She provided great costumer service! She has terrific people skills: polite, friendly, prompt and extremely helpful. I was so impressed with her that I even told my husband ab service! She has terrific people skills: polite, friendly, prompt and extremely helpful. I was so impressed with her that I even told my husband about the great service I received from Brittney at the Park Cities VW. Best service I've ever had with any VW dealership! I plan to continue working with her and will recommend her to others, as well! More