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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.2
1,124 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,124 reviews

March 10, 2025

Good dealership,and great service,come see Randy O and get your car running right!! More

by johnjackson447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy O
March 10, 2025

Rickey was awesome! My tint was applied, oil changed, tires rotated and balanced, and even called to ensure I wanted the manufacturer’s recall approval. They did forget More

by lauryn.tamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
March 10, 2025

The absolute worst experience ever! Advisors,management, and workmanship are terrible! Waste of time and resources. More

by jmhernandez0470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayms Badai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Customer service was excellent! We were able to purchase the vehicle we were looking for and we really appreciate our salesman and the other staff who were very friendly More

by ritawatkins1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin B.
March 06, 2025

Great service! ! Asian Craven is the best!! Very knowledgeable and friendly staff, I have been going there for years. More

by sartre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
March 05, 2025

Great service and treatment from Asian Craven (my service representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. More

by ewal77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
March 05, 2025

They were not able to resolve, help, or even offer an advice on my issue. I figured it out on my own. Overall a frustrating experience. More

by dement138
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
March 05, 2025

I was greeted with a smile. They were so accommodating and I didn’t have a long wait time. More

by Pjaywinfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Everyone was very friendly and helpful Katherine MacPherson was very good and paid great attention to what we said More

by ricklsmith1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayms Badai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine MacPherson
March 01, 2025

Clay Cooley Volkswagen of Park Cities was convenient, communicative, and flexible. I appreciate the service. Would go again. More

by Dickson.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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