
Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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The experience and wonderful customer service that I received not only from Reid Ryan but the entire Park Cities Volkswagen staff. I have received lots of comments on the 2013 GLI that I bought. But it received not only from Reid Ryan but the entire Park Cities Volkswagen staff. I have received lots of comments on the 2013 GLI that I bought. But it was the service that I received that makes me pass along that experience. Reid and the Park Cities Volkswagen staff was there to provide and offer and assistance needed in selecting a vehicle. Let me says this when I arrived at the dealership the car I selected online was already parked in front of the building for me. I really can't put into words how this staff made it like buying a car from family. I would recommend anyone that's looking for a car whether its new or used. Please go to the Park Cities Volkswagen @ 5555 Lemmon Avenue Dallas, TX 75209 and get a car and I promise it will be a experinece like never before. I'm glad that I went and now I truly have found a dealership that is not concerned with just earning your money but most of all your business, relationship & frienship. I once again would like to thank Reid Ryan and the entire Park Cities Volkswagen staff. More
Justin and Ivan were the best guys ever to work with. They made the whole car buying experience quick, easy and fun. There was no run around. These two guys know their stuff, and I cannot imagine buying They made the whole car buying experience quick, easy and fun. There was no run around. These two guys know their stuff, and I cannot imagine buying a car from anyone else ever again. They both treated my husband and myself with kindness and respect, which is something we have rarely found from salesmen. We will only buy from these two guys in the future. I cannot recommend them enough. Save your time and go see Justin and Ivan. Thanks guys! More
The staff was Great. I went in to check out a car and the paper work Started rolling. Sayed and Justin went well out of their way to help me in my tricky credit situation. And didn't give up until I got the paper work Started rolling. Sayed and Justin went well out of their way to help me in my tricky credit situation. And didn't give up until I got the car I wanted. I love my car. Thanks VW. More
Justin went above and beyond! Not only was he super friendly, but...I had something hanging from my car, and he got on his knees and got dirty just to get it off my car! I felt horrible he got dirty a friendly, but...I had something hanging from my car, and he got on his knees and got dirty just to get it off my car! I felt horrible he got dirty and didn't even ask him for help, he just did it, and with a big smile. I hope Park Cities VW recognizes the level of customer service Justin is willing to give. Thank you! More
Loved this experience. Bob was very friendly and informative. He showed me the cars that I had been looking at getting a golf TDI and told him what I wanted in a car and he showed me the golf and le informative. He showed me the cars that I had been looking at getting a golf TDI and told him what I wanted in a car and he showed me the golf and let me test drive it and gave me some more information about it while we test drove it. After the test drive he suggested a jetta that I had not considered. We test drove the jetta and I loved it and still do. It meets all my needs and looks great. He was then very helpful getting us through the financing and pricing of the model that we could afford. The entire time he didn't try and push us into something we couldn't afford and helped us get the model that we could. After everything was done he helped us connect our phones get the car set up and show us the controls. We really appreciate all the time and effort to work with us and not lead us into something that we didn't want. More
Awesome service. I wasn't scheduled, had a problem and they fixed it right away. Tony followed up with a phone call to be sure everything was right. Great job! they fixed it right away. Tony followed up with a phone call to be sure everything was right. Great job! More
I came in on Black Friday really expecting to test drive a car. Matt took me to a car with my exact specifications. It was a 2012 Certified Pre Owned Passat. Had 7000 miles on with all the bells and whis a car. Matt took me to a car with my exact specifications. It was a 2012 Certified Pre Owned Passat. Had 7000 miles on with all the bells and whistles I could wish for. I had a good feeling as soon as I sat in the car. Matt worked hard to help get the price where I needed it to be. He got me out of my lease 4 months early without any money out of pocket! The was no hassle. He came back twice with adjusted numbers that were in the ball park. Matt was honest and very easy and pleasant to work with. I'm very pleased with my purchase and would reccommend him to friends and family in the market. More
A really nice buying experience from start to finish. Courteous, professional, and amazing level of customer service. My sec on car from this dealership. Highly recommended. Courteous, professional, and amazing level of customer service. My sec on car from this dealership. Highly recommended. More
Our experience was excellent. Eveyone at the dealership was friendly and helpful from the moment we walked in the showroom till our sales consultant, Matt Bond took the time to explain many of the features was friendly and helpful from the moment we walked in the showroom till our sales consultant, Matt Bond took the time to explain many of the features of our new car to us. Matt was courteous, helpful and very knowledgable about the various cars we look at before settling on our cc. All in all, I would recommend anyone to Park Cities Volkswagon and Matt Bond. More
The team at Park Cities is fantastic. Steve was very nice and accomadating to my needs late in the evening. From the minute I walked in the folks there made me feel like family and wanted to make sure I was and accomadating to my needs late in the evening. From the minute I walked in the folks there made me feel like family and wanted to make sure I was happy. From top to bottom I feel the Park Cities team is the best in the business! More