Clay Cooley Volkswagen of Park Cities

I have a ten year old car which was making an odd noise and I took to into the dealership. I am not in a place where I can spend a lot of money right now on my car and feared that I would be uncharged and and I took to into the dealership. I am not in a place where I can spend a lot of money right now on my car and feared that I would be uncharged and encouraged to do a lot of unnecessary work on my car. Mike was so helpful and honest and told me the things that needed to be done as well as the things he suggested, but that could wait a bit. It was a great experience and I will definitely be back! More

I have dealt with this dealership for many years in leasing and purchasing a volkswagen. Customer service is superb accross the board. Reid gave us personal attention and guided us through the lease leasing and purchasing a volkswagen. Customer service is superb accross the board. Reid gave us personal attention and guided us through the lease process. Would definitely use him again for our next VW aquisition! More

Tony is great! So helpful and nice. Also love the dealership. They have the best service and it also has improved over the past few years in terms of their responsiveness and efficiency. dealership. They have the best service and it also has improved over the past few years in terms of their responsiveness and efficiency. More

Jorge Field greeted me with a great smile, introduced himself, and got downtown business. He walked me through all the steps, made suggestions, and listened carefully to what I said. He escorted me ins himself, and got downtown business. He walked me through all the steps, made suggestions, and listened carefully to what I said. He escorted me inside to purchase windshield wipers because he noticed they were wearing down. He also got me signed up for a shuttle that was about to leave. Throughout the process Mr. field contacted me regarding any questions and to notify me regarding some additional work that was needed. After the service was performed, he explained everything that had been done and walked me to the cashier to get checked out. I could only rate a four on the quality of work because it is on the areas of the ar that I cannot see, but the car seems to be running good. I could only rate a four on the price because I did to have anything to compare it to. This was the first work done on this car other than an oil change. Overall, the experience was great. More

Very friendly & EASY service. A clean and nice loaner was provided. It was a very pleasant and friendly experience. Follow-up was east and unobtrusive. loaner was provided. It was a very pleasant and friendly experience. Follow-up was east and unobtrusive. More

Tony Fruzia served us well as our service technitian with the recent repair done on my wife's 2007 VW Eos. I would recommend him and the dealership to anyone anytime anywhere. the recent repair done on my wife's 2007 VW Eos. I would recommend him and the dealership to anyone anytime anywhere. More

Each of the individuals I delt with were very courteous, and attentive to my needs.... very professional ....with a friendly tone. Each were very good listeners....then proceeded to consumate the deal. Al and attentive to my needs.... very professional ....with a friendly tone. Each were very good listeners....then proceeded to consumate the deal. All three individuals made me feel very good about the dealership and I will certainly go back for my next car. More

We love the car and the experience of purchasing the Tiguan for our daughter. We love the car so much we may be back for another one for us. It is our first VW as a family and are excited to maybe buy Tiguan for our daughter. We love the car so much we may be back for another one for us. It is our first VW as a family and are excited to maybe buy another one in the future. Thanks! More

Reid and Mike made sure that I was happy with my service prior to leaving the dealership. They were friendly and personable. Reid made sure I was satisfied with my service and secured transportation for m prior to leaving the dealership. They were friendly and personable. Reid made sure I was satisfied with my service and secured transportation for me while the service was being completed. Wonderful. Highly recommend. More

Ken worked with me to find a car with all of the features that I wanted that was within my price range. He was patient and accomodating in helping me decide on the right color. He also made me feel confident that I wanted that was within my price range. He was patient and accomodating in helping me decide on the right color. He also made me feel confident that the dealership would work with me to get the deal done. More