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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,138 reviews
November 08, 2024
The sale manager Mo doesn't not keep his word . We was purchasing a 2024 Atlanta and we had some issues with it he told me to come up and we can work something out and when I got there they told me We was purchasing a 2024 Atlanta and we had some issues with it he told me to come up and we can work something out and when I got there they told me he left and that was around 11a.m. More
by cbrown9856
Verified CustomerEmployees Worked With
Jeffrey Dean
November 08, 2024
wait time getting your car ready for service is very long. i hope it can get better in future long. i hope it can get better in future More
by designw
November 08, 2024
I recently took my car to Clay Cooley VW for its first service, and I couldn't be more pleased with the experience. From the moment I arrived, everyone was professional and courteous, making the entire pr service, and I couldn't be more pleased with the experience. From the moment I arrived, everyone was professional and courteous, making the entire process smooth and hassle-free. The staff's attention to detail and commitment to customer satisfaction truly stood out. Based on this excellent experience, I will definitely be taking my car there for future services. More
by Patrick Rene
November 08, 2024
The service is pretty good. I like those people over there. They are very professional. I like those people over there. They are very professional. More
by zhishentong
November 08, 2024
Jacob was very helpful and knowledgeable. I will definitely be back. Thank you for a good experience I will definitely be back. Thank you for a good experience More
by Cora.lena.1671
November 08, 2024
Pongan mas atención a lo que el cliente les pide o sus dudas. Y que respeten las citas. Yo tenía cita y esperé mucho, y vi que en dos ocasiones llegaron clientes y los pasaron primero y rápido. Honestame dudas. Y que respeten las citas. Yo tenía cita y esperé mucho, y vi que en dos ocasiones llegaron clientes y los pasaron primero y rápido. Honestamente fue muy decepcionante. Es mi primera vez que tengo un Volkswagen y estoy feliz con el carro es un 2013 de disel con pocas millas, creo que se merec el mismo trato que carros más nuevos. Gracias More
by MARTINEZ7406@GMAIL.COM
Employees Worked With
No recuerdo
April 17, 2024
I recently purchased a Tiguan from Clay Cooley Volkswagen of Park Cities and the staff was very friendly and helpful. Marvin and Michael were great! I highly recommend this dealership. of Park Cities and the staff was very friendly and helpful. Marvin and Michael were great! I highly recommend this dealership. More
by bri0711
Employees Worked With
Marvin (Sales), Michael (Finance), Giovanni (Management)
April 15, 2024
Amazing service by my advisor. My car was clean upon completion of service. I was kept up to date with my service the entire time. I will be back for all future services. My car was clean upon completion of service. I was kept up to date with my service the entire time. I will be back for all future services. More
by Steve8
Employees Worked With
Michael McCain
