Clay Cooley Volkswagen of Park Cities

Just got a one year aniversary e-mail from Olivier. I replied that he and his dealership had been wonderful, that I've learned VW in general has an amazing focus on customer service, and that my Jetta TD replied that he and his dealership had been wonderful, that I've learned VW in general has an amazing focus on customer service, and that my Jetta TDI is consistently getting 40 mph with near 25,000 miles. At one year, I'm extremely pleased with my purchase. More

Olivier was very attentive and provided prestine customer service at both our visits. Everyoneincluding the financial department was friendly and seem genuinely interested in provided us with the best deal service at both our visits. Everyoneincluding the financial department was friendly and seem genuinely interested in provided us with the best deals possible. It makes me want to buy more VWs! Thanks Olivier! More

This is my second VW purchase from Park Cities. I not only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was a only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was appreciated and the staff from the receptionist to sales to finance was great. Brian was great so if you need a nice, knowledgeable sales person, ask for him. Thanks Park Cities, Thanks Brian, see you on my next purchase. Misty More

I went in to get my car serviced and was helped by Robert Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He an Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He answered any questions I had and made sure that I had excellent service! More

Very personable staff.They were energetic, nice to each other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is very time efficient for a working woman. Good turn around time. The car wash was great customer service. More

We had a great experience at this dealership. Was in bind and decided to lease a car last minute. Olivier, the car salesman, was very knowledgeable and respectable. He did not pressure you into anything. Jus and decided to lease a car last minute. Olivier, the car salesman, was very knowledgeable and respectable. He did not pressure you into anything. Just presented the facts and allowed you to make your own decision. Everyone we dealt with at this dealership was incredibly friendly and helpful. My husband is now sold to buy a VW because of such a great experience we had here. Great price, Great car, great service, would definately recommend Olivier and this dealership to anyone looking for a new car! More

The dealership had a "relaxed" feel to it. I did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did come on a Saturday, so it is understandable. James Harris, our salesman, was extremely helpful, was very knowledgable about VW, and was able to answer our questions. Everyone in the dealership was very friendly and helpful, from Matt in Finance, James in Sales, and Ted in service I know I chose a great dealership and will do business with them again. First class dealership More

They were helpful in getting me what I wanted at the right price. I will definitely use them to service my car. I can honestly say they cared about my satisfaction. I have done business with other VW de right price. I will definitely use them to service my car. I can honestly say they cared about my satisfaction. I have done business with other VW dealerships in the DFW area and this one is the best. Hands Down! More

Brian was very helpful in the sales process. Good mix of sales orientation and ability to answer questions. He was conservative on his promises so he delivered on everything he committed to. Delivery sales orientation and ability to answer questions. He was conservative on his promises so he delivered on everything he committed to. Delivery process very efficient. They complied with my request not to try and sell me a variety of dealer add ons like exterior protection. I appreciated that. More