Clay Cooley Volkswagen of Park Cities

Great customer service! Highly recommended! I came in for an oil change and they were done in less than 1 hour. They have a very comfortable waiting area with complimentary beverages and snacks. My service a an oil change and they were done in less than 1 hour. They have a very comfortable waiting area with complimentary beverages and snacks. My service advisor Aaron was great! She was fast, friendly, and reliable. More

My wife desired to trade her Passat wagon and Park cities had just the car for us. They are located in our neighborhood so it was the logical place to start our search. Our sales representative, Olivier Z had just the car for us. They are located in our neighborhood so it was the logical place to start our search. Our sales representative, Olivier Zitoun, was very understanding and an all around pleasant person to deal with. He helped us find the a vehicle that met our requirements and we were satisfied with the price and financing. We are also very pleased that the dealer is minutes from our house making the first three years of free maintinence extremely convenient. Thank you Park Cities Volkswagon. Nic and Melani More

Park Cities Volkswagen is one of the best dealerships with which I have ever done business. The salesman was very knowledgeable about the vehicle and so charming - an added bonus because buying a car ca with which I have ever done business. The salesman was very knowledgeable about the vehicle and so charming - an added bonus because buying a car can be stressful. Undoubtedly, I will recommend Park Cities to my friends, co-workers and family members. Thank you again for everything. More

-I have never been treated so kindly as I was when I bought a car with Olivier Zitoun. He is the absolute most professional, ethical, and transparent saleman I have ever encountered. From his concern of bought a car with Olivier Zitoun. He is the absolute most professional, ethical, and transparent saleman I have ever encountered. From his concern of safety to the way he made us feel comfortable with such a big purchase I can truely say I will always remember my experience. More

My brake light went out and I went into the dealership to get it replaced. Not only did Ted & Marcus take care of this issue in 5 minutes, free of charge, but Ted also fixed a problem I had with some gum th get it replaced. Not only did Ted & Marcus take care of this issue in 5 minutes, free of charge, but Ted also fixed a problem I had with some gum that had somehow become attached to one of my doors. It looks great now and my brake light works fine again! Great job and I was very happy with the service I received from Ted & Marcus. More

The customer service at boardwalk vw was amazing! Everyone at the dealership was so friendly and very accomodating! myron, my salesman, was extremely helpful and always willing to answer all of my qu Everyone at the dealership was so friendly and very accomodating! myron, my salesman, was extremely helpful and always willing to answer all of my questions! he was very thorough when showing me features in my new car! i enjoyed having the gm, robert, involved in my sale! it made me feel good to know management is very involved! Financing with matt was a breeze! he made everything extremely easy and quick! Boardwalk VW made my car buying experience a great one! More

Just recently bought a 2009 Dodge Ram pickup from VW Park Cities from Juan Medina & Robert Rippy, the service was excellent, and i still to this day get emails making sure everything is going good with my tr Cities from Juan Medina & Robert Rippy, the service was excellent, and i still to this day get emails making sure everything is going good with my truck. Fanastic customer service, got me in and out with the truck of my dreams and also answered any questions i had as well. Will definatly be going back when i need a new car, & will be recommending to all my friends. Again, GREAT JOB! More

I'd say I've been going to park cities VW for about a year and 67,000 miles later I'm that year I'm still going there I haven't had any complaints and of I have they have been fixed right the first time year and 67,000 miles later I'm that year I'm still going there I haven't had any complaints and of I have they have been fixed right the first time and right then I'd recommend them and I do daily they have kept my 2007 VW Jetta Wolfsburg edition with 150,000 miles on it running like new I can't complain they answer my call when I call unless they are busy if you wanna find a new car and or used I'd say go to parkcities I went to autobahn once to go get an oil change and got looks like I wasn't high class enough to be there when my car is nicer than there's and I pay more now at parkcities I go in and they are like oh shit he's here I give hell but they do it back all and all I'd say they are the best dealership in Texas I've tried others and well I didn't go back and many miles of mine and yeah go to them they the best at parkcities boardwalk V-Dub. Also I drive an hour and half to go to them when there's dealerships close as 20-30 minutes away from me More

We just purchased on Friday our fifth car from this dealership. Our relationship began in 2000. I can still remember the relationship we began back then and yes some of the sales & service people have dealership. Our relationship began in 2000. I can still remember the relationship we began back then and yes some of the sales & service people have come and gone since then, but I can say that we have not had one moment of service reflect the changes in personel. We have seen Matt Hewison advance with Park Cities and taken great comfort in working with him. He has shown us nothing but great respect and confidence in our financial deals and as always we have never felt that we did not get the best deal we could receive. We believe under the leadership of Robert Rippy the dealership has shown us respect and treated us as though we where one of the elite customers of Park Cities. When our cars required service we where always treated as though our needs where the most important and there was never a hassle and no inconvience to us other than to drive from North Richland Hills to Dallas, I have never minded the drive because I knew when I got there I would be taken care of in the most efficienct way possible and my wait has never been unreasonable. If Park Cities had an issue I was never inconvienced in any way.They have always provided me with transportation until my vehicle was serviced and returned. I have had a couple of accidents that Park Cities stepped up to the plate and handle it well above what was required to make sure that I was not inconvenienced. I have never felt that we have every said enough in the way of thank you to all those at Park Cities. We have taken our relationship for granted and one should never do this especially in this day in time when pride of service can sometimes be come a thing of the past and respect given to Customers is rarely seen. But both my husband RD Tucker wish to thank each of you for everything thing you have done for us and hope that we will continue to receive such fine service in our relationship with Park Cities. Sincerly, Linda Tucker More

I have bought several VW models from Boardwalk/Park Cities VW in the last 10 years and wouldn't go anywhere else. Their service department is one reason I continue buying from them, they are profession Cities VW in the last 10 years and wouldn't go anywhere else. Their service department is one reason I continue buying from them, they are professional and knowledgeable. Their sales staff & financial services dept have always treated me fairly & with respect. I've found this dealership to be superior to other area VW dealers for sales & service. Because of my positive experiences, I have referred people to them & will continue my relationship in the future. My father is considering buying a new Passat or Jetta in the next several months because I've enjoyed my VW cars so much. You can't go wrong with Park Cities Volkswagen. More