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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,128 reviews
Verified Customer
January 22, 2025
Clay Cooley Park Cities is the go to for Dallas. The service is personable, straightforward, and accommodating. As I waited for my salesman to work magic, I glanced around and saw a very diverse cli The service is personable, straightforward, and accommodating. As I waited for my salesman to work magic, I glanced around and saw a very diverse clientele. Young, older, upper echelon, average Joe’s, and a rainbow of ethnicity. After my purchase, I began to notice all the Clay Cooley license plate frames in my area. Bishop Arts, Uptown, Trinity Grove, and downtown Dallas loves Clay Cooley. If you were on the fence, hop over. You’ll be smiling from ear to ear! More
by Jawne Simone
January 21, 2025
I was given immediate service. Randall was exceptionally welcoming, informative, and professional. My car was returned washed and cleaned inside and out. We have had our car sinc Randall was exceptionally welcoming, informative, and professional. My car was returned washed and cleaned inside and out. We have had our car since 2014 and couldn’t be happier with the car we have had with Clay Cooley. More
by Megbordelon7
Employees Worked With
Randall Owen
January 20, 2025
I traded in a vehicle in November 2024 and purchased a used vehicle here. It is January 2025 and they have not paid off my trade in and I am about to be in collections regarding this. I cannot get anyone used vehicle here. It is January 2025 and they have not paid off my trade in and I am about to be in collections regarding this. I cannot get anyone to call me back or resolve the issue. The worst car buying experience I have ever experienced. Little to no communication regarding their error that greatly affects me and my credit. More
by DIANA.WOODARD
Employees Worked With
Josuea Saucedo
January 17, 2025
Quick check in and answered all the questions. Car was serviced and ready for pick up on time. Car was serviced and ready for pick up on time. More
by hdng0410
January 15, 2025
Service was great, great communication and very friendly. Will happily be coming back for additional work Will happily be coming back for additional work More
by bmarsh8
January 14, 2025
Ricky was an absolute professional and so amazing. He guided me starting with my initial call and answered my questions. He then made sure that my car was taken care of and went the extra mile even af He guided me starting with my initial call and answered my questions. He then made sure that my car was taken care of and went the extra mile even after I picked it up. I called him with a question and he immediately took care of the issue. He is truly the epitome of customer service. More
by tlems17
Employees Worked With
Rickey White
January 14, 2025
Everything was great, very recommended Thanks for all Good everything they did for me God bless them all Good everything they did for me God bless them More
by carlos.crary
January 13, 2025
The salesman was very friendly and informative about the car I wanted and honest. Thank you car I wanted and honest. Thank you More
by markdodds76053
Employees Worked With
Other Employees :
Anthony Bolton
