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Clay Cooley Volkswagen of Park Cities

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.2
1,071 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,071 reviews

March 08, 2025

Customer service was excellent! We were able to purchase the vehicle we were looking for and we really appreciate our salesman and the other staff who were very friendly More

by ritawatkins1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin B.
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March 06, 2025

Great service! ! Asian Craven is the best!! Very knowledgeable and friendly staff, I have been going there for years. More

by sartre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
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March 05, 2025

Great service and treatment from Asian Craven (my service representative) to the technician to every other employee I had contact with. My 2018 Alltrack is running like new. More

by ewal77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Craven
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March 05, 2025

They were not able to resolve, help, or even offer an advice on my issue. I figured it out on my own. Overall a frustrating experience. More

by dement138
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
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March 05, 2025

I was greeted with a smile. They were so accommodating and I didn’t have a long wait time. More

by Pjaywinfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2025

Everyone was very friendly and helpful Katherine MacPherson was very good and paid great attention to what we said More

by ricklsmith1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayms Badai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine MacPherson
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March 01, 2025

Clay Cooley Volkswagen of Park Cities was convenient, communicative, and flexible. I appreciate the service. Would go again. More

by Dickson.mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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February 27, 2025

Well, they didn't have a concius ( awake ) about my situation that I was in a hurry to get my car back! So, they took 4 business days to have a diagnosis that I can't afford it. So, I pay the diagnosis More

by PCREPAIROMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one,
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February 26, 2025

Pleasant initial meeting of staff support upon entering service department. Given approximately the time service would be on my vehicle. More

by bahbih3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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February 26, 2025

I took my vehicle for service and repair of a recall and everything was fine, they repaired everything and also the service, the only problem was that they gave a scratch to my vehicle More

by luis24p24a
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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