Clay Cooley Volkswagen of Park Cities

Your Sales person Akshath was explaining about the car features well and given valuable suggestions throughout the process. Very positive car buying experience. We enjoyed a lot of! features well and given valuable suggestions throughout the process. Very positive car buying experience. We enjoyed a lot of! More

The service department is not upfront about any maintenance cost prior to service which is something that is supposed to be disclosed before service is rendered if I’m not mistaken. The entire expe maintenance cost prior to service which is something that is supposed to be disclosed before service is rendered if I’m not mistaken. The entire experience with having my vehicle has been tedious enough, without the service department adding to my already high anxiety. More

Still no word on my car. Still no word on my car. Still no word on my car. Still no word on my car. Still no word on my car. More

My service provider was amazing and I got what I needed done. My car for exactly what we needed! done. My car for exactly what we needed! More

I was greeted by very professional sales team and they were very helpful and made process very easy. were very helpful and made process very easy. More

My initial review of this dealership was extremely unfavorable. My sales and finance guys were terrific, but the rest of the staff was behaved like our car purchase was nothing more than a major irrit unfavorable. My sales and finance guys were terrific, but the rest of the staff was behaved like our car purchase was nothing more than a major irritation and inconvenience to them. Their new GM, two days into the job and horrified at what he found, reached out to me upon seeing my review and worked to turn things around immediate Our sales guy came to my office that day to drop off the plates and paperwork his teammates couldn't be bothered to provide when we initially picked up our car. Their service staff was accommodating and efficient when I dropped off my car for a recent service. And the receptionist who sneered at us the entire time we were car shopping was no longer there. This is a lesson that service and attitude starts at the top. More

Best car buying experience I have ever had my salesman was absolutely the very best was absolutely the very best More

Complete waste of time. Was not taken seriously. Was told my issue could be fixed day of, and over the brand of five days that my car was next in line to be diagnosed. I end Was not taken seriously. Was told my issue could be fixed day of, and over the brand of five days that my car was next in line to be diagnosed. I ended up taking my car to Brandon Volkswagen, and it is still in the shop right now getting fixed. Very disappointing that the dealership that is basically right across from the street from my house couldn’t fix these issues for me in a timely manner. More

Dropped off my car for service. Robby had it done for me the second day. Thank you Robby Robby had it done for me the second day. Thank you Robby More

Good customer service and I love your waiting lounge with the big screen TV and free hot or cold drinks while you wait. the big screen TV and free hot or cold drinks while you wait. More