Back

Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.5
814 Reviews

814 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

Sort by
December 18, 2011

Billy Cooper is the Service Consultant that I have always trusted to take care of my car! When I bring my car in for service/repair I never worried about what is going to happen to my car when it is in his More

by d'ogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Cooper
Dec 18, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience here on DealerRater this evening. Please let Billy Cooper know whenever we can be of service to you. Thank you giving us the opportunity to earn your business.

December 13, 2011

Brandon is always friendly, knowledgeable and helpful in explaining things about our vehicle. Off the top of his head, he knows what service needs to be done, prices of particular services and how long the More

by Mwestie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boldon
Dec 12, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thanks for sharing your Boardwalk Volkswagen service experience. Please let Brandon Boldon know whenever we cab be of further service to you. Have a great evening.

December 13, 2011

Jeff Mauldin is amazing and deserves a bonus and raise, he is a great asset to your company and dealership!!! Harry Huttash. 469-877-3390. More

by huttashsales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Dec 13, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience with Jeff Mauldin. Please let us know whenever we can be of service to you. We appreciate you!

December 12, 2011

I have now done business with every VW dealer in the metroplex, including their service departments. This service department is second to none! I am a VW "lifer" and as long as I live in DFW, I will o More

by Rev. Angela Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Robert King
Dec 12, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Reverend Campbell, we thank you for the opportunity to earn your business and please let us know anytime we can be of service to you. Thank you for sharing your Boardwalk Volkswagen experience with us on DealerRater. Have a great week.

December 12, 2011

Bob King is wonderful! He immediately diagnosed the problem with Passat. The needed part was ordered and arrived in a couple of days. I went for the repair, was driven home by a very nice driver. More

by BerylBell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob King, Robert King
Dec 12, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Than you for sharing your Boardwalk Volkswagen service experience here this afternoon on DealerRater.com. Please let Bob King know anytime we can be of further service to you.

December 08, 2011

The entire crew at Boardwalk VW has been great - especially Kenny Smith (Service). Kenny takes the time to fully understand your service needs; and, then remains in contact with you during the serv More

by GAASGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Smith
Dec 08, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thanks for sharing your Boardwalk Volkswagen service experience with us on DealerRater. Please let Kenny Smith know whenever we can be of further assistance. Enjoy your CC. What a car!

December 06, 2011

Thank you so much, Bob, for taking care of me once again. I've been coming to Bob since 1998/1999? An he's always taken great care to explain exactly what is going on with my car(s) and what can and should b More

by Melaniefairlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob King, Robert King
Dec 06, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience. Please contact us anytime we can be of service to you. Thank you for giving us the opportunity to earn your business.

December 06, 2011

The above scale is so broadly defined that there is no differentiation between the service writer, Jeff Mauldin, who we have every confidence in and would rate the highest marks and unknown technicians wh More

by ddooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, Jason Lederer
Dec 06, 2011 -

Clay Cooley Volkswagen Of Richardson responded

We appreciate you taking the time to share your Boardwalk Volkswagen experience. We can appreciate the challenges that you have had with your Volkswagen and please let Jason or Jeff know anytime we can be of service to you.

December 06, 2011

I bought my New Beetle 2-1/2 years ago and except for a flat tire, I've not had anything go wrong with it. So I've been a somewhat infrequent visitor to Boardwalk -- just oil changes and inspections (and More

by sfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Gary Blakley
Dec 07, 2011 -

Clay Cooley Volkswagen Of Richardson responded

We sincerely appreciate the opportunity to earn your business. Please let us know anytime we can be of service. Thank you for sharing your Boardwalk Volkswagen experience with us on DealerRater this evening.

December 05, 2011

As always, both Jeff and the entire Boardwalk staff were not only friendly, but always very professional and caring. I would never hesitate to recommend either the people from Boardwalk or the entire Board More

by barryjwinnicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Mauldin
Dec 05, 2011 -

Clay Cooley Volkswagen Of Richardson responded

Ruth and Barry, thank you for sharing your review of Boardwalk Volkswagen here this morning. We sincerely appreciate your business and please let Jeff Mauldin or any one on our team know whenever we can be of further service to you.

...
66
...