Clay Cooley Volkswagen Of Richardson - Service Center

My service rep provided very timely updates on the status of my service progress and forecast of when my car would be ready for pickup of my service progress and forecast of when my car would be ready for pickup More

Great service with courtesy! Alex and the rest of the service team are very helpful. Alex and the rest of the service team are very helpful. More

They were very courteous, let me know how long I would have to wait and when I got my car back they explained everything that was done. have to wait and when I got my car back they explained everything that was done. More

The dealership always takes care of my needs. Kari is great! I will continue coming back! Kari is great! I will continue coming back! More

Had to wait one week to get the part for my car and you are on the expensive side compared to other shops otherwise I could have rated you higher are on the expensive side compared to other shops otherwise I could have rated you higher More

My advisor was awesome. Got me in and out quickly with clear communication about the service I needed to keep my car on the road. Got me in and out quickly with clear communication about the service I needed to keep my car on the road. More

Great customer service, the whole process was seamless. Advisor DP did great job keeping me up to date. Advisor DP did great job keeping me up to date. More

Very slow turnaround time to get my car looked at and repaired, and overestimation for cost of services. Customer service was good and staff is friendly, but not worth the inflated cost and how long the repaired, and overestimation for cost of services. Customer service was good and staff is friendly, but not worth the inflated cost and how long the delays are for getting my car serviced. More

Very friendly and detailed inspection on my vehicle. Enjoyed my visit and plan to come again. Enjoyed my visit and plan to come again. More

JulieAnn was a pleasure to work with. ..she kept me informed through the entire process. ..she kept me informed through the entire process. More