Clay Cooley Volkswagen Of Richardson - Service Center

Excellent customer service was given from the very moment I arrived for service to the point when I left the dealership. Service advisor was very pleasant and treated me with respect and fulfilled my every I arrived for service to the point when I left the dealership. Service advisor was very pleasant and treated me with respect and fulfilled my every need. She was very thorough in her service and described averything that was going to be done and followed up with me every step of the process. I would recommend her and would like to have her as my service advisor the next time I go in for service. More

Tie was a pleasure to deal with. She was so helpful and friendly during a pretty stressful time. I was visiting Dallas from out-of-town and I had car trouble on a Saturday. Tie understood my dilemna and wo friendly during a pretty stressful time. I was visiting Dallas from out-of-town and I had car trouble on a Saturday. Tie understood my dilemna and worked with the mechanics to make sure that the work was completed by COB Saturday so that I could be on my way. I was very impressed with the service I received at Boardwalk. More

I have 8 cars that all need service and support, and Boardwalk is by far the best, by far. Kirks was professional, competent, trust worthy, on time for everything. I recommend Boardwalk to all of our fr Boardwalk is by far the best, by far. Kirks was professional, competent, trust worthy, on time for everything. I recommend Boardwalk to all of our friends. More

Terry was very helpful with my car repair, he went out of his way to get us the best price on the repair for my car. his way to get us the best price on the repair for my car. More

As soon as I pulled up, I was immediately greeted. I knew it would take a while since I had not called to make an appointment but they got it right in and out in less than an hour. Pete was so friendly and e it would take a while since I had not called to make an appointment but they got it right in and out in less than an hour. Pete was so friendly and explained everything very well. More

These guys are great. I knew that getting my particular issue solved at a dealership (not just an oil change place...) was important in this instance, so I came to Boardwalk and they fixed my car right the issue solved at a dealership (not just an oil change place...) was important in this instance, so I came to Boardwalk and they fixed my car right the first time and kept all the work within my budgeted amount. Hooked me up w/ a free loaner too. Just perfect! More

I've been a customer of Boardwalk VW for a long time (since it was Central VW). I bought a 2001 Passat early model brand new and it has served me well. I brought it in for some service with Robert Kin (since it was Central VW). I bought a 2001 Passat early model brand new and it has served me well. I brought it in for some service with Robert King. Robert is a great guy and he is honest and doesn't try to tell you that you need repairs that you don't need, which I have experienced with a Fort Worth dealer. While I was waiting for my car, a friend of mine and I were talking with Gary Blakley. I've known Gary for years and on my last review I said if I buy another VW it will be with Gary. Turns out I'd been thinking about another car because my car was getting to the point of having to put too much money into it. Gary was saying the same thing and he helped me(in a big way)get into a really nice 2010 certified preowned CC. He worked it so I got a great trade-in price for my 2001 and low interest on the loan so my payments are really manageable...and this was after most people go home from work. Gary is a cool head with a good heart and I recommend him highly. What makes him happy is to see other people happy. I drive a long way to this dealership because of these guys. More

I originally went to Boardwalk for the great price on my Eos. I keep going to Boardwalk for the great service. Tie has always been amazing and makes my service experience a breeze. Eos. I keep going to Boardwalk for the great service. Tie has always been amazing and makes my service experience a breeze. More

Great Service and quick turn-around. Competitive pricing. Customer-focused. Convenient location. Service Department offered me a loan-car since the service was overnight. Excellent Service Advis pricing. Customer-focused. Convenient location. Service Department offered me a loan-car since the service was overnight. Excellent Service Adviser. More

Excellent customer service from Gary Blakely! He is a good listener and understands a customers needs. My experience with Boardwalk from a service standpoint is excellent as well. good listener and understands a customers needs. My experience with Boardwalk from a service standpoint is excellent as well. More