Clay Cooley Volkswagen Of Richardson - Service Center

Bob made my service experience seamless and stress free. Bob helped restore my trust in the VW service department. I received the exceptional service and follow up I was expecting. I left knowing that I Bob helped restore my trust in the VW service department. I received the exceptional service and follow up I was expecting. I left knowing that I would be definitely be returning to Richardson for my next service for my Passat I felt that I could trust what I was being told and that I would pay a reasonable price for high quality service and exceptional customer service. More

I tried to buy a Volkswagen at one of your competitors three different times, and I found them to be a little short on manners etc., I finally tried Boardwalk Volkswagen and spending about thirty minutes three different times, and I found them to be a little short on manners etc., I finally tried Boardwalk Volkswagen and spending about thirty minutes with Jim Duke, we made a deal and closed it that morning. Tie Johnson has been my service rep and she does a good job, very nice and helpful. I know Gary Blakely and refered a possible customer to him recently. I am happy with the service from Boardwalk and will continue to do business there. I have a Jetta TDI Sportswagen and it has been a great car. My next choice would be the Passat TDI. More

Our service consultant Kirks McCoy was very helpful, friendly and courteous. VW needs to hire more people like him. Our overall experience was great, we're even considering buying another VW in the near friendly and courteous. VW needs to hire more people like him. Our overall experience was great, we're even considering buying another VW in the near future just because the service quality. More

Kirks went above and beyond to make sure I was happy with the service. Very nice guy, very helpful and seems to care about his customers. He is a credit to the service team! the service. Very nice guy, very helpful and seems to care about his customers. He is a credit to the service team! More

Anyone can sell you an automobile but keeping you happy throughout your ownership experience is a whole other story. I would buy another VW from these folk just to have them on my side during the not so pl throughout your ownership experience is a whole other story. I would buy another VW from these folk just to have them on my side during the not so pleasant days which will surely happen. They seem to take a lousy day and make it tolerable. Service is where the rubber meets the road and Boardwalk does a yeoman job for which I commend them. More

Service was great. The staff was very friendly and helpful. The price was quite good and the work was completed in a timely manner. I would recommend this dealership to friends and family. helpful. The price was quite good and the work was completed in a timely manner. I would recommend this dealership to friends and family. More

i love VW of RIchardson--everyone is nice and pleasant and efficient as well. From the guys that drive you home and come back and pick you up when your car is done, to the ladies at check-out, its always and efficient as well. From the guys that drive you home and come back and pick you up when your car is done, to the ladies at check-out, its always a comfort to do business here. Terry Granger was fabulous to deal with--kept me informed every step of the way VW of Richardson and will continue to do so! More

Tie was great with all the service needs. she had Tie was great with all the service needs. she had anticipated all the possible requirements for which i needed service, checked tires, lights, horn Tie was great with all the service needs. she had anticipated all the possible requirements for which i needed service, checked tires, lights, horn before taking in. More

My daughters car needed A/C work but was only in town for day {Sat), but Kirks said could get done & everyone involved went above & beyond to make it happen.Even stayed late to accomplish. Then helped me get day {Sat), but Kirks said could get done & everyone involved went above & beyond to make it happen.Even stayed late to accomplish. Then helped me get car to my daughter in time for her return trip.I was very impressed & will recommend Boardwalk again & again. Thanks everyone involved. More

Bob was great. Explained everything required and when future requirements needed to be met. Helps with budgeting when work can be spread out over a 2 month span. Work done on headliner was perfect. Will future requirements needed to be met. Helps with budgeting when work can be spread out over a 2 month span. Work done on headliner was perfect. Will be back next month for new brakes. More