Clay Cooley Volkswagen Of Richardson - Service Center

Terrible customer service. Long wait time and no resolution to our tire issues, which started at their repair center. Long wait time and no resolution to our tire issues, which started at their repair center. More

Repairs nicely done as brand new. Service consultant Kary Hill is awesome and thanks for caring. Service consultant Kary Hill is awesome and thanks for caring. More

Salvatore was amazing! So was Jack!!! I came to purchase a car for my son and on a budget and he was able to work with me to get my son an amazing car. We settled on a TAO So was Jack!!! I came to purchase a car for my son and on a budget and he was able to work with me to get my son an amazing car. We settled on a TAOS SE for him and my son loves it. Salvatore wasn’t pushy helped all along the way. Thanks Salvatore see ya in the next one. More

The service was just okay. The pre Owned vehicle that I purchased had things wrong.That was supposed to be repaired. When I picked up my vehicle. They were not. When I got my v The pre Owned vehicle that I purchased had things wrong.That was supposed to be repaired. When I picked up my vehicle. They were not. When I got my vehicle home The next. Morning, the key remote did not work after several tries. Finally the door unlocked. More

I bring both my and my wife’s car every time! Alex is very knowledgeable, professional, and makes great recommendations! Alex is very knowledgeable, professional, and makes great recommendations! More

Good service overall, could have used a little more frequent contact from the rep. 2019 arteon frequent contact from the rep. 2019 arteon More

The staff is all very friendly and helpful. They always get me in and out! They always get me in and out! More

KJ Penn is great to work with and is an asset to Clay Cooley. He followed up promptly and explained what needed to be serviced and what could be monitored. Really impressed with his knowledge and his c Cooley. He followed up promptly and explained what needed to be serviced and what could be monitored. Really impressed with his knowledge and his customer service skills. More

KJ was helpful, kind and efficient while assisting me with my first oil change and tire rotation! with my first oil change and tire rotation! More

Very convenient to my residence, the shuttle drivers are the nicest and most courteous drivers the nicest and most courteous drivers More