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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
849 Reviews

849 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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June 27, 2024

Great customer service. Stayed in contact with me about what was going on step by step. More

by VAUGHANJAYNE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ in service was great about keeping me informed on the progress of my vehicle. Larry the Porter was excellent customer service
June 25, 2024

Nick was amazing! I'm going to buy from him again! Nick demonstrated excellent customer service and should be promoted soon More

by EP96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinlon Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makhi Bailey
June 24, 2024

I am very thankful and pleased with how quick the service was this time. DJ was great. More

by SHAUNGASTON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
June 22, 2024

Cam was very outgoing, and made sure I was happy with my deal. Definitely recommend! More

by emmanuel.luna1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Johnson, Jeffrey Dean
June 21, 2024

The service of my vehicle went smoothly and was handled reasonably quickly. There were some hiccups around whether my CPO warranty coverage was in-place, a shortage of service loan cars, and the courtesy More

by GREGBCALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
June 20, 2024

We’ve always had fantastic service here! DJ is great and we appreciate his timely responses and friendly attitude! More

by SHELLEYCASKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
June 19, 2024

As always my experience was great my service advisor Alex Trevor always makes sure I’m taken care of when I bring my vehicles in for repairs blessings continue following him! More

by MICHELE9056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Trevor
June 18, 2024

This is my 4th VW vehicle from Clay Cooley in Richardson Texas. Alex (and dealership) has handled my servicing for 20 years! Thank you again for going above and beyond, especially regarding my 50,000 war More

by HATFIELDTENNESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 18, 2024

Great experience with this dealership & with my salesperson J. I will definitely look here first when it's time for another vehicle. More

by Justin C
Recommend Dealer
Yes
Employees Worked With
J Kvale
June 17, 2024

Service advisor Kari communicated with my every step of the way and addressed my questions and concerns. Very punctual and overall nice experience being my first time there. More

by MORENOANTHONY.2705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari from service department and Aaron Allison
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