Clay Cooley Volkswagen Of Richardson - Service Center

Dealership Service technician does not follow up with return calls I usually wind up calling them back to find out the status of what being done return calls I usually wind up calling them back to find out the status of what being done More

Kari was very helpful and communicated every step of the process. The service was exceptional. process. The service was exceptional. More

DJ was a great service advisor! He took time to thoroughly explain the repairs needed and provided helpful information for my tire purchase. He took time to thoroughly explain the repairs needed and provided helpful information for my tire purchase. More

DJ once again has provided an exceptionally high level of service. Very impressed with the newly renovated service facility. service. Very impressed with the newly renovated service facility. More

Kari Hill was great! She’s attentive, easy to talk to and makes the experience better at Volkswagen! She’s attentive, easy to talk to and makes the experience better at Volkswagen! More

Have always been happy with the work they do! Kari always takes special care of my needs. She keeps me updated on my service. Thank you Kari! Great job! Kari always takes special care of my needs. She keeps me updated on my service. Thank you Kari! Great job! More

Positive experience from first-time customer. I went because of a VW recall on my Golf’s suction jet pump. Service advisor Cat Reyna helped me from beginning when I called to schedule service t I went because of a VW recall on my Golf’s suction jet pump. Service advisor Cat Reyna helped me from beginning when I called to schedule service to the end when he drove up with my washed car. He was professional, informative and efficient as were other staff I encountered. The building was clean and well stocked with complimentary coffee and bottled water. More

KJ took extra mile got things done without request. dddddd ddddddddddddddd dddddddddddddd ddddddddddd ddddddddddd ddddddddd ddddddddddd dddddd ddddddddddddddd dddddddddddddd ddddddddddd ddddddddddd ddddddddd ddddddddddd More

Exceptional service! Kaseen was very helpful and friendly, Getting the loan car was easy and quick. 10/10 recommend! Kaseen was very helpful and friendly, Getting the loan car was easy and quick. 10/10 recommend! More

VW recall for in tank fuel pump was handled timely. Dealership was clean and inviting. Kari Hill, service writer, was very knowledgeable and responsive to my concerns. Dealership was clean and inviting. Kari Hill, service writer, was very knowledgeable and responsive to my concerns. More