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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
855 Reviews

855 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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April 24, 2025

Made appointment and when I arrived they were quick to attend to me. Work was done quickly. Thank you I appreciate this since I was from our of town. More

by Seglind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinlon Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaelon Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Good shopping experience, average customer service from the service department. I could add more but does anyone really reads this? More

by VH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The people at Clay Cooley were very kind, extremely helpful with our situation. They went out of their way to make the process easy for us. Thank you More

by tlbhallen54@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hall, Service Department. Ed Hicks, Manager.
April 18, 2025

Mechanic did a great job. Kari the service advisor is great. Mechanic did a great job. Kari the service advisor is great. More

by karb82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari
April 18, 2025

Clay Cooley Volkswagen Of Richardson so far performs really really acceptably and responsibly. Keep up the good work. More

by NSTEVCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat
April 18, 2025

They service advisors are 2nd to none. They are willing to answer any and all questions. I will continue to be a customer here after an extremely disrespectful interaction with another VW More

by Staypositive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
April 15, 2025

I have been a client of the VW dealership in Richardson when it was Boardwalk and now Clay Cooley. A couple of the people have kept my loyalty. Alex Treber in the service department has assisted me when I More

by dhdiaz0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
April 14, 2025

Kari Hill is the reason I continue to service my car here. She is so helpful and 100% trustworthy in how she operates. She is the first person I have felt this way about since bringing my car here ove More

by KATIE E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill (service rep), Zach (technician)
April 14, 2025

Alex Treber is great! Appreciate his professionalism and customer service. Been a customer with VW since 1990 and the service dept is what keeps me coming back every 4 yea More

by lindalum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
April 14, 2025

service was great and quick. Got everything done in a timely manner. appreciated the shuttle as well. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
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