Back

Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
721 Reviews

721 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

Sort by
December 03, 2024

My service advisor is the main reason I drive from Forney to have my car serviced. More

by 7307lindibakerloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
November 28, 2024

Alex is always the best service team member in my mind for the past 10+ years. Good job Alex! More

by g8732120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
November 28, 2024

As usual Brian and Amanda were super helpful after a rough start with my car purchase. More

by felt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
November 28, 2024

I will buy another vehicle from Clay Cooley VW. I've had nothing but good experiences with the service department going above and beyond to help me. More

by gda9716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

I was in from out of town when my check engine light came on. They got me in promptly and diagnosed the prpblem. More

by Allenpnbm
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service dept
November 27, 2024

Alex has been an excellent advisor for many years. He is always respectful and is knowledgeable about the product and process. And he always calls me ma’am which I am not sure how to feel about since More

by htowell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
November 25, 2024

Could be faster…and do a more thorough job but when it’s free, I get it More

by tiffclasby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The service was great like always. Very trustworthy and the staff is always nice and welcoming. More

by deironwomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
November 25, 2024

Thank you Alex T. Alex the Mechanic, Erin and Brandon! I appreciate you and the team for your help! More

by alexandreadeleon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber, Alex the Mechanic, Erin and Brandon
November 22, 2024

Convenient. Good communication. Quick turnaround. The customer portal is a great feature to keep me updated on the status. More

by mikeshoaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
2
...