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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.5
814 Reviews

814 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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September 16, 2024

Great location and Kari took really good care of me. The only thing is they are always very busy so I had to wait more than 2 hours for a tire to be replaced. More

by charlottep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
September 16, 2024

When there’s a problem with your car you don’t worry about the problem being fixed More

by VINJONES71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ
September 15, 2024

I always receive exceptional service for my vehicle. My service advisor, Alex Treber is extremely helpful scheduling appointments and advising me on services needed and performed on my vehicle. Alex an More

by SALLYANNHORNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
September 14, 2024

Everybody is there is wonderful and very helpful, they are always on top of things in the service department and the sales people are great. I truly appreciate your kindness and thoroughness, the new faci More

by AALLISON.2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinlon Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makhi Bailey, James Pittman, Marshall Piccard, Hector Calix
September 14, 2024

The experience was beyond measure! The new facility is as awesome as the customer service:) More

by HOTRODANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Rachel
September 13, 2024

better then one I bought the car from! ! was a "lifesaver" the dealership opened at this location! More

by JOANNEPFLEGING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex, service dept
September 13, 2024

I will return to Clay Cooley VW for all of my service needs based on my positive experience and meeting with service advisor DJ. More

by Tdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ - Five Stars
September 13, 2024

The policy to charge to use a credit card and not being told is very deceptive More

by BERT2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ was great
September 12, 2024

It was a great service. The vehicle was repaired in a timely manner sooner than quoted More

by SLEEPING96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Trebor
September 12, 2024

I have taken my vehicle for repairs several times, and EVERY SINGLE TIME I have to make multiple trips because they always forget to do something. I either have to return later, or I have to pick up my ve More

by PABLOH03.PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ
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