Clay Cooley Volkswagen Of Richardson - Service Center

KJ is an excellent service manager. I have worked with him for many years and have always had a great experience. I have worked with him for many years and have always had a great experience. More

Love Richardson Volkwagon! Aaron and DJ are the best!!! So is the girl who takes payments and the gentleman who brings the cars in. I love it here!! Aaron and DJ are the best!!! So is the girl who takes payments and the gentleman who brings the cars in. I love it here!! More

Rachel is awesome, she makes sure she helps every customer! And she knows what she is doing for sure. I followed her to this dealership! customer! And she knows what she is doing for sure. I followed her to this dealership! More

DJ always takes care of me! Thank you guys! Always so quick and easy process Thank you guys! Always so quick and easy process More

Kari was amazing, she made sure I was taken care of from the moment I drove into the service area to the moment I left! the moment I drove into the service area to the moment I left! More

DJ did an amazing job communicating the entire process. Our vehicle was fixed in a timely manner. DJ deserves many kudos. Our vehicle was fixed in a timely manner. DJ deserves many kudos. More

DJ our service advisor did an amazing job communicating the entire process while we waited for our car to be fixed. DJ deserved many kudos. the entire process while we waited for our car to be fixed. DJ deserved many kudos. More

Kari Hill is the greatest customer service representative by far. Can’t say how long it’s been since I have received this type of Service from this dealership in a long time. Overall, very happy!!! by far. Can’t say how long it’s been since I have received this type of Service from this dealership in a long time. Overall, very happy!!! More

I have been here a few times, but this time was slower. Kari was fantastic, so this is not in any way directed at her. But 3.5 hours for state inspection,. oil change and tire rotation (also air filter) se Kari was fantastic, so this is not in any way directed at her. But 3.5 hours for state inspection,. oil change and tire rotation (also air filter) seemed rather long. More

The new building is absolutely beautiful. The staff is warm and caring. Alex, my service advisor is easy going and knowledgeable. I was seen on time and the work was finished on time. The staff is warm and caring. Alex, my service advisor is easy going and knowledgeable. I was seen on time and the work was finished on time. More