Clay Cooley Volkswagen Of Richardson - Service Center

A long time Vw professional refered me to Alex for a dfp replacement. He completed the work to spec replacing one time use bolts and did a nice clean job. KJ was easy to deal with and kept me updated throug replacement. He completed the work to spec replacing one time use bolts and did a nice clean job. KJ was easy to deal with and kept me updated throughout the process. More

Went thru the express lane to get an oil change, also inquired about minor body finish needs under paid service policy, but got no information. Was told the oil change would take 45 minutes, but I was th inquired about minor body finish needs under paid service policy, but got no information. Was told the oil change would take 45 minutes, but I was there much longer. Could have been better. I'm glad I don't need service very often, and the minor body work that should be covered under the policy I bought is nothing noticable for a 5 year old vehicle. More

A professional, timely, and well experienced crew took care of my car last week and did a great job. I’ll be returning for yearly oil changes for years to come care of my car last week and did a great job. I’ll be returning for yearly oil changes for years to come More

Everyone i met was fantastic from the moment I stepped out of my car. KJ handled everything smoothly and the porters i dealt with were very friendly. Much better than the Dallas location. out of my car. KJ handled everything smoothly and the porters i dealt with were very friendly. Much better than the Dallas location. More

Thank you for your helping Kari! It was nice to work with you every time I drop off my vehicle. It was nice to work with you every time I drop off my vehicle. More

I had a great experience with service team, they were patient and kind and answer all my questions, the job performed on my vehicle was fairly quick? The communication system was great keeping me updated patient and kind and answer all my questions, the job performed on my vehicle was fairly quick? The communication system was great keeping me updated frequently, the results of the work done con my Tiguan outstanding, very pleased with everything and I totally recommend it, special thanks to Cody for his dedication and kindness! More

Service was very good; staff was courteous and helpful. DJ Ahmed was very helpful and professional. DJ Ahmed was very helpful and professional. More

Alex Treber and the entire service department always does a good job for us. We always appreciate their help. a good job for us. We always appreciate their help. More

Alex is wonderful! ! I had to bring my car back in due to a faulty plug (it was leaking) and he was able to get me in and out within an hour. Thank you! ! I had to bring my car back in due to a faulty plug (it was leaking) and he was able to get me in and out within an hour. Thank you! More

Rachel from the service department was helpful and helped me get the service I needed me get the service I needed More