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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.5
833 Reviews

833 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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April 10, 2025

Kari Hill was great! She’s attentive, easy to talk to and makes the experience better at Volkswagen! More

by Milena.areva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
April 07, 2025

Have always been happy with the work they do! Kari always takes special care of my needs. She keeps me updated on my service. Thank you Kari! Great job! More

by RHONDADORNBUSCH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
April 04, 2025

Positive experience from first-time customer. I went because of a VW recall on my Golf’s suction jet pump. Service advisor Cat Reyna helped me from beginning when I called to schedule service t More

by ClayH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Catarino Reyna
April 03, 2025

KJ took extra mile got things done without request. dddddd ddddddddddddddd dddddddddddddd ddddddddddd ddddddddddd ddddddddd ddddddddddd More

by LANMOU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
KJ
April 02, 2025

Exceptional service! Kaseen was very helpful and friendly, Getting the loan car was easy and quick. 10/10 recommend! More

by MURPHY.YLLEK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaseen Penn
March 31, 2025

VW recall for in tank fuel pump was handled timely. Dealership was clean and inviting. Kari Hill, service writer, was very knowledgeable and responsive to my concerns. More

by jimbobbell
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
March 28, 2025

Always prompt and professional service. I appreciate the honestly and clear explanation of the recommended services. More

by Carolyn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kaseen Penn
March 27, 2025

Excellent service good customer service I will be there for all of my business thank you More

by george510
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cat
March 24, 2025

Nice, concise, and did a good job. DJ responded quickly when I had a question. Thank you More

by nicholson21b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ in service department
March 24, 2025

Great experience. Really enjoyed working with Rachel Anderson as she kept me updated throughout the process and provided options based on technician evaluation. More

by KATIE E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Anderson, Kari Hill
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