Clay Cooley Volkswagen Of Richardson

I thought Bob was attentive and resourceful as well as provided ideas that may prevent future problems. Thanks Bob! I do wish the pricing were better. provided ideas that may prevent future problems. Thanks Bob! I do wish the pricing were better. More

My husband and I were physically and mentally ready for a long and draining process, but we were taken by surprise at this dealership and with Margaret. I am so impressed with their great customer service! I long and draining process, but we were taken by surprise at this dealership and with Margaret. I am so impressed with their great customer service! I did not feel pressured at all, I loved how her focus was on "our" needs and how she could help us meet them. We ended up driving out with a brand new car and the experience was amazing! I have already begun to recommend Margaret and Boardwalk VW. Great experience, friendly staff and amazing service. Absolutely thrilled with my choice of dealership and vehicle! More

I was not a Volkswagen person prior to my visit but after working with Josef and the folks at VW Richardson I believe I will be a Volkswagen person for ever more. My new GLI is awesome and thus far I have r working with Josef and the folks at VW Richardson I believe I will be a Volkswagen person for ever more. My new GLI is awesome and thus far I have received top notch service. Well done. More

Terry Granger and Bob King were both absolutely wonderful to work with. I had an accident as well as some repairs that needed to be done and all were done great. Terry was super nice and friendly and did a to work with. I had an accident as well as some repairs that needed to be done and all were done great. Terry was super nice and friendly and did a good job communicating with me about the progress of my repairs. He was always very respectful and helpful and I honestly don't know what I would have done without him giving me a loaner car during the time my car was in the shop. (I am a teacher for Richardson ISD and was moving from one school building to another at the end of the year so not having a car would have been extremely difficult.) The other work I had done was my window was not rolling up. I was expecting a huge bill for this but Bob was able to get most of the repairs authorized through my warranty, something I didn't expect. It took a lot of back and forth but you got it done perfectly, without costing me a fortune. Bob has helped me many times and it has always been a great experience. He really listens to my concerns, which has not always been my experience at dealerships in the past. Accidents and car repairs are never fun but without all of Bob and Terry's help it could have been a horrible experience. In the end, it was not a big deal at all. I am very pleased with my expeience at Boardwalk. You have a customer for life! More

I currently traded in my Jetta for a new passat and was very pleased with the customer service. Everyone was very helpful and it was a quick and easy process. I now have a beautiful new car that I love! It very pleased with the customer service. Everyone was very helpful and it was a quick and easy process. I now have a beautiful new car that I love! It was a pleasure working with Gary and I recommend him to everyone! He wasn't pushy and did everything to help me get the car I wanted for a great price! Kirks helped me in service and was also great to work with! I am very pleased with boardwalk and will definitely continue taking my car there. More

Bob made my service experience seamless and stress free. Bob helped restore my trust in the VW service department. I received the exceptional service and follow up I was expecting. I left knowing that I Bob helped restore my trust in the VW service department. I received the exceptional service and follow up I was expecting. I left knowing that I would be definitely be returning to Richardson for my next service for my Passat I felt that I could trust what I was being told and that I would pay a reasonable price for high quality service and exceptional customer service. More

Josef was very patient and helpful for me to find my new Passat. He was willing to go an extra mile for me. When we couldn’t find a Passat with very low mileage at the dealer’s parking lot, he didn’t mind t Passat. He was willing to go an extra mile for me. When we couldn’t find a Passat with very low mileage at the dealer’s parking lot, he didn’t mind to drive to their remote inventory lot to find the one with very low mileage on it even after 8:30pm. As a result, I got the one with only 12 miles on it. More

Steve was amazing with the whole experience. This was my first car to ever purchase and made the process very, very simple for me. The negotiation for the car sale price was a minimal of a hassle. I am very first car to ever purchase and made the process very, very simple for me. The negotiation for the car sale price was a minimal of a hassle. I am very pleased and have recommended him to colleges, friends and family. More

The entire sales experience for us at Boardwalk Volkswagen was enjoyable. Todd Slater and the Boardwalk sales staff did a superb job. We felt that Todd was knowledgeable, he always acted in a pro Volkswagen was enjoyable. Todd Slater and the Boardwalk sales staff did a superb job. We felt that Todd was knowledgeable, he always acted in a professional manner, and at the same time he was very personable. We would not hesitate to recommend Boardwalk and Todd to others, and in fact, we already have! More

I tried to buy a Volkswagen at one of your competitors three different times, and I found them to be a little short on manners etc., I finally tried Boardwalk Volkswagen and spending about thirty minutes three different times, and I found them to be a little short on manners etc., I finally tried Boardwalk Volkswagen and spending about thirty minutes with Jim Duke, we made a deal and closed it that morning. Tie Johnson has been my service rep and she does a good job, very nice and helpful. I know Gary Blakely and refered a possible customer to him recently. I am happy with the service from Boardwalk and will continue to do business there. I have a Jetta TDI Sportswagen and it has been a great car. My next choice would be the Passat TDI. More