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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,880 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,880 reviews

September 14, 2012

Tie is extremely professional, friendly, and thorough. I truly enjoy her exuberance for my VW and her pride in the work she does. It's a joy to see quality and honest customer service in a day where it is s More

by trey3216
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Sep 14, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Trey, thank you for sharing your Boardwalk Volkswagen service experience with Tie Johnson. Please let us know anytime we can be of further service to you. Have a great weekend.

September 14, 2012

Kirks gave great service. He took the time to really explain what was going on with my car. The only reason I gave "good" on overall experience, because other workers miscommunicated with me. They didn' More

by HJ.Eliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirks McCoy
Sep 14, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Dear Valued Customer: We work very hard to ensure that we are providing a very high level of service at Boardwalk Volkswagen. Thank you for sharing your positive experience with Kirks McCoy. I apologize for your recent frustration and any miscommunication that you experienced. I take this very seriously and I will review with everyone on our service team. Please call me on my personal extension anytime that I can be of assistance. My number is (214)453-5018. Sincerely, Kerry Cardwell, General Manager Boardwalk Volkswagen Richardson

September 14, 2012

Josef made the whole process of buying a car a pleasant one. We have purchased several cars in the past and this by far was the best experience we have had. We will definitely higly recommend this dealer More

by Nealvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer, Josef Puhringer
Sep 15, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Neal, thank you for sharing your Boardwalk Volkswagen and congratulations on your new car. Please let Josef Puhringer know anytime we can be of further service to you. Have a great weekend.

September 13, 2012

Tie is really dedicated and she loves what she does. She is above and beyond friendly and her smiles are so comforting. She understands customer service and how to communicate with her customers. Thank you More

by carj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Sep 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience on DealerRater. Please let Tie Johnson know anytime we can be of further service to you. Have a great rest of your week. We appreciate you.

September 13, 2012

The staff was great at Boardwalk. We would use the dealership more often for maintenance and repairs and regular service if the prices were more reasonable or comparable to other service shops. More

by chhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Granger
Sep 13, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your service experience with Terry Granger at Boardwalk Volkswagen. Please let us know anytime we can be of further service to you. Thank you for your feedback. It is our goal to provide the best value when it comes to Certified Volkswagen service in the Metroplex. Please look for our 10% off coupon in our next Boardwalk Volkswagen newsletter that goes out around the 20th of the month. We appreciate you.

September 12, 2012

Not sure who checked me in at service, usual top notch service and treatment. We will continue to buy cars from Boardwalk even though we live in McKinney. More

by Paul Angle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Kirks McCoy
Sep 12, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Paul, thank you for sharing your Boardwalk Volkswagen experience on DealerRater this evening. Please let Gary Blakley and Kirks McCoy know anytime we can be of further service to you. Have a great rest of your week.

September 07, 2012

I appreciate Mark's knowledge, patience with my questions and his and Jay's understanding in financing a vehicle at this point in my life. I LOVE the car and LOVE driving a standard transmission. And, why More

by KDWiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sayers
Sep 07, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Volkswagen and welcome to the VW family. Thank you for sharing your Boardwalk Volkswagen experience here on DealerRater. Please let Mark Sayers know anytime we can be of further service to you. Have a great weekend and enjoy these cooler temperatures.

September 05, 2012

I felt good about the sale and the salesmen. I will always drive a beetle and use the service dept for my cars. I appreciate the attentive treatment. More

by vtktx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Kirks McCoy
Sep 05, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience on DealerRater this evening. Please let Gary Blakley, Rick Bayon and Kirks McCoy know anytime we can be of further service to you. Have a great evening.

September 05, 2012

If auto repair and service could ever be made enjoyable, it is by this team at Boardwalk Volkswagon! Thanks guys, I'll definitely be back. :) More

by sdenton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Granger, Kirks McCoy
Sep 05, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience on DealerRater. Please let Terry Granger and Kirks McCoy know anytime we can be of further service to you. Make it a great week.

September 05, 2012

Tie Johnson is a very professional and customer satisfaction oriented person. She is the reason why I don't go to McKinney VW dealership even when newer and closer to home. Oscar Contreras More

by Oscar Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Sep 05, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Oscar, thank you for sharing your Boardwalk Volkswagen service experience this afternoon. Please let Tie Johnson know anytime we can be of further service to you. Have a great week and we sincerely appreciate your business.

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